Specialist II, Technical Operations - Parma
22 hours ago

Job description
Specialist II, Technical Operations
We are seeking a detail-oriented and technically skilled MIS Application Specialist with experience in Avanti Slingshot or similar Management Information Systems (MIS), preferably within the print industry. The ideal candidate will support system integration, workflow development, and testing, while serving as a key liaison between the support team and business users.
Key Responsibilities
- Provide day-to-day technical support for business applications or MIS platforms.
- Collaborate with internal teams to build, test, and implement new workflows and system enhancements.
- Work closely with the Support Group to manage and resolve tickets received via ServiceNow or similar platforms.
- Assist in system integration projects, ensuring seamless data flow between MIS and other enterprise systems (e.g., SAP, ERP, XML, JSON, API).
- Translate business requirements into technical solutions and support documentation.
- Participate in user acceptance testing (UAT) and provide training or guidance to end users as needed.
- Troubleshoot and resolve system issues, escalating to vendors or IT teams when necessary.
Qualifications
- 3+ years of experience with Avanti Slingshot or similar MIS platforms in the print or manufacturing industry.
- Experience with workflow automation, testing, and system configuration.
- Familiarity with ticketing systems like ServiceNow.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Similar jobs
Specialist II, Technical Operations · We are seeking a detail-oriented and technically skilled MIS Application Specialist with experience in Avanti Slingshot or similar Management Information Systems (MIS), preferably within the print industry. The ideal candidate will support sy ...
13 hours ago
Job Description · Specialist II, Technical Operations · We are seeking a detail-oriented and technically skilled MIS Application Specialist with experience in Avanti Slingshot or similar Management Information Systems (MIS), preferably within the print industry. The ideal candida ...
22 hours ago
Technical Operations Process Improvement Intern - Summer 2026 HYBRID
Only for registered members
The Technical Operations Process Improvement Intern will play a key role in analyzing, documenting and enhancing the workflows that drive DRB's customer and technical operations. · This is an internship opportunity to gain hands-on experience in process mapping data analysis and ...
1 month ago
Legacy Health Services is seeking an experienced Director of Maintenance to lead the maintenance operations of our long-term care facility. This role ensures our building, equipment, and systems remain safe, functional, and compliant with all regulatory standards. · Key Responsi ...
3 days ago
The Surface Maintenance Mechanic will perform maintenance and troubleshoot production or warehouse machinery typically focused on a multiple trades with regular guidance. · ...
1 week ago
Location: Parma Health Center · Biweekly Hours:80 · Shift: Days · Schedule: 5x8hr shifts · Start Times: 7:30a, 8a, 8:30a · Weekends:Rotation · Call: Yes · *** Up to $15,000 Sign On Bonus*** · ***External applicants only · WILL CROSS TRAIN · Gain excellent, well-rounded ...
3 days ago
This role involves working as a Multi-Modality [Mamm & X-Ray] Tech in a Radiology Department at MetroHealth. · Performing technical procedures in diagnostic radiology and one specialty area of radiology for diagnosis. · ...
1 month ago
Job Title: Facilities Pipefitter · Job Summary · The Facilities Pipefitter is responsible for installing, maintaining, repairing, and modifying piping systems that support plant operations. This role ensures the safe and efficient operation of utilities such as steam, water, air, ...
1 day ago
Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain maintain regain and sustain optimal health status. · ...
4 weeks ago
Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain maintain regain and sustain optimal health status. · ...
3 weeks ago
We are seeking an experienced Controls Engineer to join our team at Automation Intelligence, a Peak Technologies company. The successful candidate will be responsible for designing, programming, and maintaining control systems used in industrial automation environments. · ...
1 month ago
The CVICU has been working diligently to expand our services for our growing patient population. We have a 14 bed critical care unit compiled of cardiac surgery, cardiology, vascular, thoracic, and medical intensive care patients. · Provides safe efficient age specific nursing ca ...
1 month ago
The Department of Emergency Medicine is seeking faculty to join their growing team at the Parma campus hospital. · ...
2 weeks ago
A Registered Nurse Medical Surgical provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain maintain regain and sustain optimal health status. · Implements the nursing process by delivering effective relat ...
4 weeks ago
A Brief Overview · UH Parma 3 Medical is an 18 bed unit. Patient ratio is 1:4-6. · Implements the nursing process by delivering effective relationship based nursing care. · Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes. · ...
4 weeks ago
As an Industrial Engineer at General Motors you will play a key role in shaping world‑class manufacturing operations. · ...
3 weeks ago
We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, · , consistently seeking opportunities to outperform competitors and achieve top-tier re ...
5 days ago
Company Overview · At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. ...
1 day ago
We are seeking an experienced X-Ray Technologist to support a high-volume Emergency and Surgical Imaging environment within an acute care setting. · ...
1 month ago
· Description · Position at Ayr Wellness · Company Description · Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manu ...
1 day ago