Temporary Internal IT Support Technician - New York, United States - AgnesCole Consulting

Description

Job Title: Temporary Internal IT Support Technician (6-Month Contract)

Location: Brooklyn, New York

Position Overview: We are seeking a skilled and adaptable Temporary Internal IT Support Technician to join our client's team in Brooklyn for a 6-month contract period. This role will involve providing comprehensive IT support, including computer installation, diagnostics, upgrades, printer setup, and phone system configuration. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to deliver exceptional service to our client's employees.

Responsibilities:

Computer Installation and Setup:

• Install and configure desktops, laptops, and peripherals for new employees.
• Ensure all computers are set up with required software and network connectivity.
• Provide basic training to users on computer usage and software applications.

Diagnostic and Repair:

• Perform diagnostics to identify and resolve hardware and software issues.
• Troubleshoot technical problems reported by employees and provide timely resolutions.
• Replace faulty hardware components and reinstall software as needed.

Upgrades and Maintenance:

• Conduct hardware and software upgrades for existing computers.
• Perform routine maintenance tasks to optimize the performance of IT equipment.
• Maintain accurate records of hardware inventory and software licenses.

Printer Setup and Maintenance:

• Install, configure, and troubleshoot printers and printing devices.
• Address printing issues reported by users and perform necessary repairs.
• Coordinate with vendors for printer maintenance and supply replenishment.

Phone System Setup and Support:

• Configure and deploy phone systems and VoIP services for employees.
• Provide technical support for phone system users and troubleshoot issues.
• Assist with the setup and integration of mobile devices for business use.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• Proven experience in IT support or a similar role, preferably in a corporate environment.
• Strong knowledge of computer hardware, operating systems, and office software.
• Excellent troubleshooting skills with the ability to diagnose and resolve technical issues.
• Effective communication skills and the ability to interact professionally with diverse stakeholders.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.

Preferred Skills:

• Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent.
• Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.
• Experience with Active Directory, Microsoft Exchange, and other enterprise-level systems.
• Knowledge of cybersecurity best practices and data protection principles.

Benefits: [Specify any benefits applicable to temporary employees, such as hourly compensation, access to company facilities, etc.]

This is an excellent opportunity to support our client's internal IT operations and contribute to the smooth functioning of their business in Brooklyn. If you are a proactive IT professional with a passion for problem-solving, we encourage you to apply for this temporary position.