software support professional - Pella - beBeeSoftwareSupport

    beBeeSoftwareSupport
    beBeeSoftwareSupport Pella

    4 days ago

    Retail

    Job title: IT Software Technician

    Description

    Job Role: Software Support Specialist

    Key Responsibilities:



    • ​Monitor and respond to service tickets, perform preventative maintenance tasks, and provide technical support for existing systems.  Tier 3 support will be handed off to other teams.

    • Develop small project plans or assist team members in planning larger projects.  This involves coordinating resources, identifying priorities, and defining deliverables.


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