Jobs
>
Bismarck

    Service Dispatcher I - Bismarck, United States - Basin Electric Power Cooperative

    Basin Electric Power Cooperative
    Basin Electric Power Cooperative Bismarck, United States

    2 weeks ago

    Default job background
    Description

    Position Title:
    Service Dispatcher I


    OPEN UNTIL FILLED

    Department/Location:
    Member & External Relations/Bismarck, ND


    Company:
    Basin Electric Power Cooperative


    Position Purpose:
    This position will assist to ensure adequate, safe, and reliable service to the Cooperative's members.

    The incumbent will take incoming customer calls and dispatch service orders during business and non-business hours for Basin Electric Power Cooperative (BEPC) and its member systems located across thirteen states.


    Essential Functions:

    • Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment. Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.
    • Coordinate notification of emergency response to situations, which may include power outages, fires, property damage, criminal incidents, emergency medical incidents, etc.
    • Provide customer service support to all customers of SRS, both Cooperative and member systems wide. This includes dispatching work crews and service personnel for member cooperatives involving the use of radio or telephone to transmit information and reports on work progress.
    • Dispatch outage events to assist line personnel & monitor outage events.
    • Monitor & upload information into Dispatch application.
    • Analyzes internal processes as appropriate and recommend procedural changes to improve operations.
    • Assist with special projects as assigned.
    • Support and stay informed with guidelines, policies, and procedures of all member Cooperatives to answer member inquiries.

    Qualifications:

    • Two-year degree in a business-related field; or
    • High school diploma or equivalent (GED or HSED) and 2 years of office and/or customer service experience.
    • Strong customer service, verbal and written communication, and interpersonal skills.
    • Must be able to multi-task, meet deadlines and perform duties with a high degree of accuracy and attention to detail.
    • Able to handle sensitive and confidential information with discretion and professionalism.
    • Experience with personal computers in a Windows environment and with Microsoft Word and Outlook.
    • Must possess or be capable of obtaining a Cardiopulmonary Resuscitation (CPR) certification.
    • Resume required.
    • The above statements are intended to describe the general nature and level of work being performed in this job. This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for personnel in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. Prompt and regular attendance is a requirement for this position.

    Typical Physical/Mental/Environmental Demands:


    This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of a keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds.

    It also requires finger dexterity and hand coordination. This position requires the ability to communicate and must be able to clearly exchange accurate information.

    It also requires the ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines.

    The incumbent must be able to hear alarms and have good color vision to observe color weather radar and color indicators on security systems.

    The incumbent must be able to quickly make decisions, follow procedures, relay vital information, and coordinate resources.

    In stressful situations, the incumbent must be able to perform extensive work with very little outside contact at a control console.

    The incumbent must be able to work 12-hour shifts, days, nights, weekends, and holidays on a rotating basis and on an on-call basis.

    Overtime may be required.

    Minimum Salary $22 per hour

    Applicants interested in this opening should go to to apply.

    Employees must apply through Inside Basin, by clicking on a position and signing into the Infor Application.


    Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.

  • Basin Electric Power

    Service Dispatcher I

    2 weeks ago

    Basin Electric Power Bismarck, United States

    **Job Description** · **Position Title:** Service Dispatcher I · **OPEN UNTIL FILLED** · **Department/Location:** Member & External Relations **/** Bismarck, ND · **Company:** Basin Electric Power Cooperative · **Position Purpose:** · This position will assist to ensure ade ...

  • Spherion

    Service Dispatcher Job

    3 weeks ago

    Spherion Bismarck, United States

    Spherion Staffing is looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm a ...

  • Basin Electric Power

    Service Dispatcher I

    3 weeks ago

    Basin Electric Power Bismarck, United States

    **Job Description** · **Position Title:** Service Dispatcher I · **OPEN UNTIL FILLED** · **Department/Location:** Member & External Relations **/** Bismarck, ND · **Company:** Basin Electric Power Cooperative · **Position Purpose:** · This position will assist to ensure ade ...

  • Bluepipes

    Travel Rad Tech

    2 days ago

    Bluepipes Bismarck, United States Freelance

    Greenstaff Medical US is seeking an experienced Rad Tech for an exciting Travel Allied job in Bismarck, ND. Shift: 5x8 hr days Start Date: 07/08/2024 Duration: 13 weeks Pay: $2090 / Week About Greenstaff Medical US: · At Greenstaff Medical, we pride ourselves on being at the for ...

  • Calea

    PSAP Director

    23 hours ago

    Calea Bismarck, United States

    PSAP Director (Public Safety Answering Point) · Salary (from) · 115,000.00 · Description · Description · The Public Safety Answering Point (PSAP) Director develops, directs, and oversees all aspects of the Williams County Dispatch Center, providing reliable public safety eme ...

  • CommonSpirit Health

    Life Safety Specialist

    2 weeks ago

    CommonSpirit Health Bismarck, United States

    Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest lev ...

  • Common Spirit

    Life Safety Specialist

    2 weeks ago

    Common Spirit Bismarck, United States

    Overview · Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the ...

  • Robert Gibb & Sons Inc.

    Service Plumber

    3 days ago

    Robert Gibb & Sons Inc. Bismarck, United States

    Job Description · Job DescriptionTitle: Journeyman Plumber (Service) · Reports To: Service Manager · Mission Statement: Install, repair and maintain pipes, fixtures and other plumbing used for water distribution and waste water disposal in residential, commercial and industrial ...

  • Spherion

    cdl driver

    3 weeks ago

    Spherion Bismarck, ND , USA, United States

    Spherion Staffing is looking for an experienced CDL Driver to join a towing and recovery company. You will be required to operate one of the company vehicles, assisting clients with breakdowns and accidents. Your duties will include driving to the site of the breakdown or acciden ...

  • Berg's Towing

    Tow Truck Driver

    2 weeks ago

    Berg's Towing Bismarck, United States

    Job Description · Job DescriptionJob description · We are looking to hire an experienced tow truck operator to join our towing and recovery company. We will require you to operate one of our company vehicles, assisting our clients with breakdowns and accidents. Your duties will i ...

  • Benz Oil Company Inc

    CDL Hazmat Truck Driver

    3 days ago

    Benz Oil Company Inc Bismarck, United States

    Job Description · Job DescriptionAbout us: Benz Oil Company is the Killdeer ND area's leading provider of quality diesel, gas, propane, methanol, and lubricants for agricultural, industrial, and residential customers and rely on employees that are enthusiastic, hardworking and te ...

  • BEK Communications

    Enterprise Technical Solutions Specialist

    3 days ago

    BEK Communications Bismarck, United States

    Job Description · Job DescriptionEnterprise Technical Solutions Specialist · GENERAL SUMMARY: · This position requires a balance of team and individual responsibilities. The successful candidate must be able to learn new technologies and grow with the company. As a full-time memb ...

  • Catholic Health Initiatives

    Sterile Processing Technician

    3 weeks ago

    Catholic Health Initiatives Bismarck, United States

    **Overview** · Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering ...

  • Executive Air Taxi Corp

    Fixed Wing Pilot

    2 weeks ago

    Executive Air Taxi Corp Bismarck, United States

    Job Description · Job DescriptionWe are seeking a current fully qualified King Air 90/200/350 pilots for our operations in Bismarck, Minot and Williston, ND. Pilots with King Air time preferred, min 1500 TT, 500 twin turbine, 500 XC. Position requires strong instrument skills and ...

  • Railpros

    Roadway Worker in Charge RWIC Flagging

    3 hours ago

    Railpros Bismarck, United States

    Job Details · Job Location · ND · Position Type · Full Time · Education Level · High School · Salary Range · $ $30.00 Hourly · Travel Percentage · 100% On the Road Travel · Job Shift · Various · Job Category · Flagging · Description · Who WE are: · RailPros is a leading engineeri ...

  • Campers Inn RV

    Parts Associate

    4 weeks ago

    Campers Inn RV Bismarck, United States

    Capital RV in Bismarck ND s looking for a Parts Associate This role is responsible for providing world class customer service by helping all customers and ensuring the correct parts and accessories are in stock. · At Campers Inn RV, our vision is to be the Trusted Resource and p ...

  • EMR Metal Recycling

    CDL Truck Driver

    2 days ago

    EMR Metal Recycling Bismarck, United States

    About Us: · EMR is one of the world's leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company ...

  • Mondelez International

    driver cdl

    3 weeks ago

    Mondelez International Bismarck, ND , USA, United States

    **Job Description** · Are You Ready to Make It Happen at Mondelēz International/ NABISCO? · We are the makers of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few. · Join Mondelez International/ NABISCO as a Driver CDL located in Bismarck, North Dakota to h ...

  • Builders FirstSource

    Sales Trainee

    2 weeks ago

    Builders FirstSource Mandan, United States

    PURPOSE · Under general supervision, develops industry-specific knowledge and experience required for promotion to Outside Sales Representative role. May rotate through various departments observing, learning and performing responsibilities in order to acquire industry knowledge ...

  • Transforce

    Driver CDL

    1 week ago

    Transforce Bismarck, United States

    Job Description · Are You Ready to Make It Happen at Mondelēz International/ NABISCO? · We are the makers of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few. · Join Mondelez International/ NABISCO as a Driver CDL located in Bismarck, North Dakota to help ...