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    Sales Associate - Harlingen, United States - IBC Bank

    IBC Bank
    IBC Bank Harlingen, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Summary

    : The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships.

    Job Description:

    ESSENTIAL JOB FUNCTIONS

    .

  • Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
  • Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
  • Assist with branch opening/closing procedures and dual control
  • Adhere to policies and procedures of the New Account Opening Process
  • Support Branch Manager with adherence to the Compliance Facility Checklist
  • Maintain branch inventory and supplies
  • Flexibility to travel and assist other branches
  • Flexibility to assist and perform teller operation functions
  • Attend meetings and other events
  • Maintain individual sales performance goals
  • Promptly respond to and communicate customer complaints
  • Assist with on- the- job sales training
  • Other duties as assigned

    • SKILLS

  • Problem Analysis
  • Focus on Results
  • Initiative
  • Service Orientation
  • Focus on Quality
  • Perseverance
  • Resourceful
  • Teamwork
  • Oral and written Communication
  • Bilingual (English/Spanish) preferred
  • Computer literate (knowledge of Microsoft programs)

    • ​ EDUCATION & EXPERIENCE

  • High school graduate or GED equivalent
  • 1 + years of experience interacting with people preferred

    • Benefits Overview

    IBC Bank offers a comprehensive benefits program to all full-time employees. Many of our benefits are also available for our part-time employees. See below for a brief description of the benefits that would be available to you as an IBC Bank employee. Many of the benefits are also available to your dependents.

    Medical Coverage

    We offer employer paid medical benefits to all of our full-time employees. This coverage includes medical and prescription coverage. As an option, full-time employees can add their dependents to the program and have their cost deducted pre-tax from their paycheck.
    Eligibility: After initial probation period.

    Dental Coverage

    This is an optional benefit offered to all full-time and part-time employees. The plan includes various levels of coverage from single member to family plans.
    Eligibility: After initial probation period.

    Basic Life Insurance

    All full-time employees are eligible for an employer paid life insurance plan.
    Eligibility: After initial probation period.

    Supplemental Life Insurance

    This is an optional program offered to all full-time and part-time employees. This is paid by the employee and can be deducted from paycheck on a post-tax basis
    Eligibility: After initial probation period.

    Disability Insurance

    This is an optional insurance plan offered to full-time and part-time employees. This can be deducted from an employee's paycheck on a post-tax basis.
    Eligibility: After initial probation period.

    Medical Spending Account

    This is an optional benefit that allows employees to set aside up to $2,650 per year for out-of-pocket health care expenses through a pre-tax payroll deduction
    Eligibility: After initial probation period.

    Child Care Spending Account

    This is an optional benefit that allow employees to set aside up to $5000 per year for childcare expenses through a pre-tax payroll deduction.
    Eligibility: After initial probation period.

    401K

    The 401K savings program allows employees to save between 1-15% of their annual income in the bank's 401K plan.
    Eligibility: Eligible after first day of the year following employment date.

    Profit Sharing

    Contingent on the bank's profitability, employees are given contributions based on their pay and years of service.
    Eligibility: Eligible after first day of the year following employment date.

    Tuition Assistance Program

    Offered to full-time and part-time employees attending an accredited institution of higher learning. This program offers reimbursement for tuition for courses related to the financial banking industry.
    Eligibility: After six months of employment.

    Computer Assistance Purchase Program

    All employees are offered the opportunity to purchase a computer through this program. The cost will be payroll deducted from their paycheck.
    Eligibility: After one year of employment.

    Vacation

    Vacation is offered to all full-time and part-time employees who work more than 20 hours per week.
    Eligibility: Depending on hire date, after initial probation.

    Sick Leave

    Sick Leave accumulates on a monthly basis at a rate of one day per month worked for full-time employees.
    Eligibility: After initial probation period.
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