Call Center Agent - Lawrence - Enterprise Call Center

    Enterprise Call Center
    Enterprise Call Center Lawrence

    1 week ago

    $65,000 - $120,000 (USD) per year *
    Description
    Company Description
    Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
    Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
    As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
    Job Description
    We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
    You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
    This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
    Qualifications
    • High school diploma or GED
    • Must be at least 18 years of age
    • Authorized to work in the United States
    • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
    • Ability to follow detailed processes and meet performance expectations
    • Strong communication and active listening skills
    • Comfortable navigating computer applications and web-based tools
    • Ability to work independently and remain accountable to schedules
    Preferred:
    • Prior call center or customer service experience
    • Bilingual (Spanish/English) preferred but not required
    • Familiarity with phone-based or computer-based support environments
    Additional Information
    • Flexible scheduling options after certification
    • Paid training following successful client certification
    • W2 employment structure with payroll, protections, and stability
    • Paid time off and optional supplemental insurance (Aflac)
    • Household telehealth access through MDLive
    • Access to performance-based incentives
    • Career advancement pathways into support, QA, and leadership roles
    • All applicant information is kept confidential under EEO guidelines
    Please Note:
    This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
    Follow us on Facebook at:
    Videos To Watch
    * This salary range is an estimation made by beBee
  • Work in company

    Call Center Agent

    Only for registered members

    We are currently seeking a motivated and customer-focused Call Center Agent to join our team in Lawrence, MA. · (Provide accurate information about services and assist customers with inquiries) · ...

    Lawrence $42,000 - $46,000 (USD) Full time

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering exceptional customer support. · ...

    Lawrence $65,000 - $120,000 (USD) per year Full time

    1 week ago

  • Work in company

    Call Center Agent

    Only for registered members

    A Call Center Agent is needed to join our team in Lawrence, MA. This role is ideal for individuals who enjoy assisting others and working in a structured environment. · ...

    Lawrence

    1 month ago

  • Work in company

    Contact Center Agent

    Only for registered members

    Job Summary: · Join our team at Murphy Business & Financial Corporation as a Contact Center Agent In this role, you will be the first point of contact for our customers, providing excellent service and support. You will handle inbound and outbound calls, emails, and chat messages ...

    Manchester, New Hampshire, United States $28,000 - $45,000 (USD) per year

    3 days ago

  • Work in company

    Contact Center Agent

    Only for registered members

    Supports healthcare professionals by handling customer inquiries and resolving patient concerns. · ...

    Boston, MA

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    Job summary · We're looking for coachable people to assist Fire Fighters, Police Officers and Veterans with their year-round fundraising needs. Full training is provided. · You'll learn how to negotiate, sales techniques. · ...

    Merrimack, NH

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    Elevare Branding is a dynamic and forward-thinking branding company dedicated to building meaningful partnerships · Growth opportunities within the company · ...

    Boston $40,000 - $45,000 (USD) Full time

    1 month ago

  • Work in company

    Monitoring Center Agent

    Only for registered members

    · We monitor security systems, fire alarms, medical alert systems, video surveillance and other networked systems for homes and businesses across New England.  · Generous Vacation and Personal Time · ...

    Arlington $18.50 - $25 (USD) Full time

    1 month ago

  • Work in company

    Monitoring Center Agent

    Only for registered members

    · Important job. Good money. Good benefits.  · We know you have a lot of options for work these days, so we won't waste your time. Our only mission is to protect people, their homes, and businesses, with electronic security systems and 24-7 monitoring.  · We have been at this fo ...

    Arlington, MA, US

    1 week ago

  • Work in company

    Call Center Agent

    Only for registered members

    Elevare Branding is a dynamic and forward-thinking branding company dedicated to building meaningful partnerships and creating long-term value for our clients. We work closely with organizations to strengthen their market presence through strategic collaboration, relationship dev ...

    Boston, MA

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    +Job summary · Elevare Branding is a dynamic and forward-thinking branding company dedicated to building meaningful partnerships and creating long-term value for our clients. · +QualificationsCommunication skillsCustomer service skillsProblem-solving skills · ...

    Boston

    1 month ago

  • Work in company Remote job

    Bilingual Scheduling Center Agent

    Only for registered members

    · ...

    Massachusetts

    3 weeks ago

  • Work in company

    Call Center Member Agent

    Only for registered members

    Are you passionate about helping others and creating positive experiences? Do you have strong communication skills and enjoy working in a fast-paced, team-oriented environment? · Respond to phone, email, and chat inquiries with professionalism and care. · Process membership and p ...

    Beverly $21 - $23 (USD) Part time

    3 weeks ago

  • Work in company

    Business Development Center Agent

    Only for registered members

    Liberty Chevrolet is growing and looking for motivated, customer-focused individuals to join our Business Development Center (BDC) team. · Respond to customer inquiries via phone, email, and text · Schedule sales and service appointments · ...

    Wakefield, MA

    1 month ago

  • Work in company

    Call Center Member Agent

    Only for registered members

    Join Our Team as a Part-Time Call Center Member Support Agent Are you passionate about helping others and creating positive experiences Do you have strong communication skills and enjoy working in a fast-paced team-oriented environment If so the YMCA wants you on our Member Suppo ...

    Beverly, MA

    3 weeks ago

  • Work in company

    Customer Service Call Center Agent

    Only for registered members

    Our client, a transportation services company, is seeking a Customer Service Call Center Agent. This is a temporary contract role paying $20/hour, scheduled Thursday-Monday with weekend hours required (Tuesdays and Wednesdays off), and is onsite in Boston, MA. The assignment is e ...

    Boston, MA

    5 days ago

  • Work in company

    FT Onsite Call Center Agent

    Only for registered members

    We're growing—and we're looking for an experienced call center professional who's ready to grow with us. · This full-time, onsite role is perfect for someone who thrives in a fast-paced environment, · enjoys leading by example, and brings call center and management experience to ...

    Salem, MA

    1 month ago

  • Work in company

    Customer Service Call Center Agent

    Only for registered members

    Our client, a transportation services company, is seeking a Customer Service Call Center Agent. This is a temporary contract role paying $20/hour, scheduled Thursday-Monday with weekend hours required (Tuesdays and Wednesdays off), and is onsite in Boston, MA. The assignment is e ...

    Boston

    6 days ago

  • Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. · Role Overview · We're i ...

    Boston Part time

    5 days ago

  • Work in company

    Call Center Representative

    Only for registered members

    +We are seeking a full-time Call Center Representative to join our team. This role will support our multidisciplinary team by handling high volumes of inbound calls and providing timely efficient service.The ideal schedule for this role is Monday to Friday from 8:30 AM to 5:00 PM ...

    Lawrence $17.71 - $22.76 (USD)

    1 month ago

  • Work in company

    RN Clinical Educator

    Only for registered members

    + Clinical Nurse Educator Mon-Fri Days Outpatient Clinic Seeking an experienced Nurse Educator to serve as a mentor to new RN's LPN's & MA's The Clinical Nurse Educator will assist with new hire orientation and on-boarding oversee the CPR program and provide EMR training to staff ...

    Lawrence

    1 month ago

Jobs
>
Call center agent
>
Jobs for Call center agent in Lawrence