Full Time Assistant Store Manager (Store 5314) - Lincoln, NE
1 month ago
Job summary
At GameStop we are committed to providing exceptional service delivering the latest gaming products to our customers As a leading global retailer of video games electronics and gaming merchandise we take pride in offering a wide range of products that cater to the needs desires of gamers worldwide Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of whats possible Whether youre a hardcore gamer just starting out were got something for everyone Join us in our mission to shape the future of gaming bring best gaming products world
Responsibilities
- Provide best-in-class guest service promptly greet guests respond guest questions/concerns quickly effectively courteously assist guests meeting their video gaming needs inform guests special promotions recommend additional items appropriate apply all selling behaviors during every transaction thank every guest shopping GameStop prioritize guests over tasks demonstrate commitment circulating throughout store
- Promptly accurately process guest purchases/return transactions using Point-of-Sale POS computer system via PC keyboard including making correct changes placing merchandise bag providing receipt ensuring top notch guest service Responding to comments phone answer phone calls promptly courteously professionally escalate customer issues complaints Store Manager timely professional manner Promote GameStops unique benefits e.g new title reservations program trade-in program Pro Rewards loyalty program Assist Store setting expectations training associates aspects responsibilities company/store policies procedures practices guidelines Observe associate performance provide timely feedback feedback address unsatisfactory performance directed ensure store associates aligned company store expectations Provide recognition feedback associates concerning performance regularly input written feedback Workday HR management partnership with Store Manage Ensure have completed onboarding compliance training prior opening closing shift own Consistently adhere GameStop policies procedures Associate Handbook Code Standards Ethics Conduct Adhere opening closing procedures Supervise delegate Sales Associates Keyholders absence Store Managerrightofcentercontent.
Job description
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