Data Quality Analyst - Phila - Redwood Family Care Network

Description

Job Title:
Data Quality Analyst
Salary

:
$58,000 - $62,000 annually

Job Status

:
Full time/hourly


Work Location:
Chino Hills, CA

JOB SUMMARY
At

Redwood Family Care Network

, data is more than numbers—it is how we protect people, improve lives, and deliver world-class, person-centered services.
The

Data Quality Analyst

plays a critical role in advancing Redwood's

Mission, Vision, and Core Values

by ensuring the accuracy, integrity, and reliability of the data that informs quality assurance, compliance, and operational decision-making across our Intellectual and Developmental Disabilities (IDD) services.

This role supports Redwood's commitment to

People, Integrity, Continuous Improvement, Innovation, and Empowerment

by maintaining trusted reporting systems, translating data into meaningful insights, and strengthening accountability across teams. The Data Quality Analyst works within

existing platforms and dashboards

, focusing on validation, consistency, and trend interpretation—not advanced modeling—so leadership can confidently act on the information presented.

This position offers growth and development within a mission-driven organization that values learning, collaboration, and using data as a tool to improve outcomes for the individuals we support, the employees we invest in, and the communities we serve.

Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.

KNOWLEDGE, SKILLS and Abilities

Knowledge
Foundational knowledge of data analysis concepts, including data accuracy, validation, and integrity principles.
Understanding of business intelligence and reporting practices, including dashboard interpretation and recurring report cycles.
Basic knowledge of trend analysis and simple forecasting techniques used to evaluate historical data patterns.
Familiarity with working in structured data environments using existing systems and standardized data definitions.

General knowledge or ability to quickly adapt to reporting on quality assurance and compliance within regulated environments (healthcare, human services, or similar).

Awareness of data confidentiality, privacy, and appropriate data handling practices.
Skills
Skill in reviewing, validating, and reconciling data to ensure accuracy and completeness.
Proficiency in Excel or Google Sheets, including formulas, filters, pivot tables, and data organization techniques.

Ability to use business intelligence or reporting tools (e.g., Power BI, Tableau, Looker, or similar) to maintain and interpret dashboards.

Skill in identifying trends, patterns, and variances within datasets and summarizing findings clearly.
Ability to prepare consistent, repeatable reports on weekly and monthly timelines.
Written and verbal communication skills sufficient to explain data findings to non-technical audiences.
Organizational skills to manage multiple reporting deadlines and tasks with attention to detail.
Abilities
Ability to work accurately within existing data platforms and systems without introducing errors or inconsistencies.
Ability to follow established procedures and data governance standards.
Ability to interpret data and translate findings into clear, actionable insights with guidance from leadership.
Ability to recognize data anomalies and escalate issues appropriately.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Ability to work independently on routine tasks while collaborating effectively with Quality, Compliance, and Operations teams.
Ability to adapt to evolving reporting requirements and priorities in a regulated environment.

Education and Experience

Education

Bachelor's degree in Data Analytics, Statistics, Information Systems, Business Analytics, Public Health, or a related field (or AA with equivalent experience).

1–3 years of experience in data analysis, reporting, quality, or administrative analytics.
Experience working with structured datasets and recurring report
Experience

Working knowledge of data analysis methods, including:
Trend and variance analysis
Data validation and quality checks
Basic forecasting or predictive techniques


Proficiency in:
Excel or Google Sheets (intermediate to advanced)
Business intelligence or reporting tools (e.g., Power BI, Tableau, Looker, or similar)
Ability to interpret and explain data trends clearly to non-technical stakeholders.
Strong attention to detail and commitment to data accuracy.
Ability to follow established processes and meet recurring deadlines.

Essential Functions
People – Respect, Dignity & Empathy
Ensure data used to monitor health, safety, and service quality is accurate, complete, and timely.
Support leadership in understanding trends that impact individuals served and frontline staff.
Maintain confidentiality and handle sensitive information with professionalism and care.
Integrity – Accountability & Compliance
Perform routine data validation, reconciliation, and integrity checks across multiple systems.
Identify discrepancies, missing data, or inconsistencies and escalate issues appropriately.
Ensure reports and documentation meet internal standards and regulatory expectations.
Follow established data governance, privacy, and compliance protocols at all times.
Continuous Improvement – Learning & Growth
Support refinement of data definitions, documentation, and reporting standards.
Contribute to ongoing improvements in reporting accuracy and reliability.
Prepare clean, validated datasets to support quality improvement initiatives and audits.

Innovation – Practical & Purpose-Driven
Maintain and update existing business intelligence dashboards using established tools.

Run recurring and ad-hoc reports from systems including:
Learning Management Systems (LMS)
Electronic Health Records (EHR)
Audit and compliance tracking systems
Ensure dashboards are refreshed and published on established schedules.
Empowerment – Insight That Drives Action

Analyze trends and variances related to:
Training compliance
Audit outcomes and corrective actions
Quality and operational performance indicators

Translate data into clear, actionable summaries for non-technical audiences.
Support weekly and monthly Quality and Core Indicator reporting cycles.
Apply basic forecasting and historical comparisons to support planning and decision-making.
Data Quality & Integrity
Perform routine data validation, integrity checks, and accuracy reviews across multiple systems.
Identify data discrepancies, missing data, or inconsistencies and escalate findings to system owners.
Support ongoing improvement of data definitions, documentation, and reporting standards.
Other related duties as assigned.
Benefits
Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance
HSA, Health Care FSA and Dependent Care FSA
EAP (Employee assistance program)
Employee discount program
PTO (Paid time off)
Dayforce Wallet Daily Pay
Pre-Tax 401(k)
After-Tax Roth
Tuition discount through Capella University
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