- Greet & Assist Showroom Customers by identifying product needs, style requirements & desires.
- Deliver exceptional customer service to all showroom customers (designers, homeowners & plumbers) in the process of kitchen & bath product selection.
- Respond to customer inquiries either in person or via phone call on pricing, inventory and availability in a timely manner.
- Prepare quotes as needed for products & projects.
- Accurately process customer transactions such as orders, quotes or returns in Prophet 21.
- Track & follow up on quotes, sales orders and scheduled shipment dates to ensure customer's expectations are met or exceeded.
- Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
- Work with the team to display products and merchandise in a pleasing and attractive manner.
- High School Diploma or GED equivalent
- Knowledge of Kitchen & Bath Showroom Products is highly desirable.
- 1-2 years of experience in a retail and/or customer service environment, passion for home design is highly desirable.
- Self-motivated, organized and able to problem solve when unexpected situations arise with customers, vendors or co-workers.
- Ability to prioritize and multi-task with sharp attention to detail.
- Excellent Customer Service Skills demonstrated as listening, communicating clearly, patience, diplomacy, asking questions, finding answers and making appropriate recommendations.
- Strong Math Skills for calculating measurements for home plans and for calculating product pricing.
- Knowledge of Microsoft Office Applications
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Retail Sales - Evansville, United States - Plumbers Supply Co.
Description
Job Description
Job DescriptionPlumbers Supply Co, the region's ultimate supply and service source in plumbing, heating & piping industry, is currently hiring an Retail Sales- Kitchen & Bathroom Associate to join our Evansville Showroom Team.
Showroom is open Monday - Friday 7:30-4.
The Inside Sales Consultant is expected to provide excellent customer service to showroom customers by providing product information, consultation and assistance in selecting the appropriate kitchen & bath products to meet the showroom customer's needs.
Essential Duties & Responsibilities:
Requirements:
Plumbers Supply Co offers an attractive salary & benefits package including health insurance, dental and vision insurance, 10 paid holidays, paid time off, life insurance, short- and long-term disability, robust wellness program providing incentives throughout the year, 401K with company match, and a partnership with ARGI financial to provide support for employee's financial needs.
To Join Our Team, click the Apply Button