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    Business Operations Manager - El Paso, United States - Cisco

    Cisco
    Cisco El Paso, United States

    3 weeks ago

    Cisco background
    Description

    What You'll Do

    Operations is a critical part of our Americas Sales organization and is integral to our ongoing transformation and growth. The Business Operations Manager role, covering strategic projects, is a highly collaborative position whose goal is to support transformational change and drive understanding, adoption, and utilization of business processes, systems, technology, and organizational structures that impact our Sales teams.

    This is a Sales support role that requires insight into the mechanics of the Americas Sales organization and familiarity with Sales tools, Sales teams, their go-to-market strategies, and Cisco's transformational change.

    We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in growing teams, and solving problems with minimal oversight and a consistent track record in project management.

    In this role, you will:

  • Track and lead activities related to strategic & transformational changes impacting Sales and Sales Readiness.
  • Maintain a holistic view of all system and tool updates, compensation changes, metric and policy changes, and strategic shifts in the business.
  • Source or develop (often creating our own) content to support required communications
  • Collaborate with Geo Peers to ensure global consistency in the timing and messaging
  • Work with Comms teams to decide how best to disseminate, to whom, and when.
  • Maintain a consistent view of companywide (Renewals, IT, NYR, Tools, Comp, etc.) changes to stay ahead of and/or plan for in advance our communication approach
  • Manage multiple change-related initiatives from Cisco corporate, including strategic pilots, documenting feedback, and providing a final project perspective.

    • Who You Are

    Core Competencies

    A leader of Change goes beyond simply managing the logistics of change; they must effectively lead and influence people throughout the process.

  • Effective communicator, Executive level. Communication requires taking time to understand the people involved in the change at all levels of the organization.
  • Good listener: Consistently solicit feedback from all levels, then apply that feedback moving forward.
  • Strategic thinker: Knowing how to take a big-picture view and combine that with the granular details that matter to a successful execution. Ability to anticipate issues that may arise during the change process and create a plan for handling them.
  • Leadership: Integrity and transparency build trust. Ability to manage and influence cross-functional teams and seek support for collaborative activities.
  • Project Management: Ability to manage the change plan, resources, deliverables and outcomes, and overall responsibilities.
  • .

    • Qualifications

  • Deep understanding of Project Management. PMP not required
  • 5+ years of work experience in Sales support, business operations, sales operations, business development, and corporate strategic planning.
  • Proficient (to a high degree) with PowerPoint, Asana (Project Management), and MS Office tools.
  • Experience with Sharepoint, Mindtickle, and Sales Connect (development, creation – not simply usage)
  • Bachelors in Business Administration, Marketing, or related field
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