- Partner with Relationship Managers (RMs) to design and execute targeted outreach strategies based on donor interests, giving patterns, and relationship stage.
- Lead the creation and execution of segmented mail and email campaigns, working closely with the Major Gifts Operations Specialist to ensure data accuracy and audience alignment.
- Identify lapsed, under-engaged, or high-potential donors; propose and implement re-engagement strategies.
- Conduct light-touch prospect research and collaborate with CARE's Research team to inform donor strategies.
- Maintain up-to-date donor pipelines in Salesforce, tracking opportunities, stewardship actions, and revenue projections.
- Support gift entry, receipting, and stewardship workflows in partnership with the Operations Specialist and Relationship Managers.
- Track and follow up on complex giving vehicles (e.g., donor-advised funds, private foundations, stock gifts), ensuring timely acknowledgment and personalized stewardship.
- Proactively surface data gaps, engagement opportunities, and operational improvements for assigned donor portfolios.
- Draft compelling donor communications, including personalized emails, follow-up notes, and stewardship updates that reflect CARE's impact and the donor's values.
- Prepare internal briefing materials for donor meetings-bios, agendas, and strategic talking points-with a focus on clarity, discretion, and alignment.
- Ensure all written deliverables meet high standards of quality, tone, and timeliness.
- Participate in team-wide strategic initiatives and special projects to enhance major donor cultivation, stewardship, and internal coordination.
- Contribute ideas and solutions that improve team efficiency, elevate donor experiences, and support a culture of excellence.
- Bachelor's degree or equivalent experience in nonprofit management, fundraising, communications, or a related field.
- 4-6 years of relevant experience in major gifts fundraising, donor communications, or campaign/project management.
- Proven success in coordinating high-quality fundraising campaigns and supporting frontline fundraisers.
- Exceptional writing, editing, and storytelling skills-particularly for donor and external audiences.
- Strong proficiency in Salesforce (or similar CRM), Microsoft Office Suite, and collaborative platforms like or Asana.
- Strong organizational skills and attention to detail; able to manage competing deadlines in a fast-paced environment.
- High emotional intelligence and a collaborative spirit; comfortable working cross-functionally with fundraisers, leadership, and external stakeholders.
- Experience working with high-net-worth donors or within a major gifts team in a large, matrixed organization.
- Familiarity with donor-advised funds, private foundations, and philanthropic giving vehicles.
- Commitment to CARE's values of equity, courage, excellence, and inclusion.
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major gifts operations manager - Atlanta - Care International
Description
Work Location : US - Atlanta, GAType of Post : Not ApplicableOther Possible Location : Funding : APPROVEDExpected Travel : up to 10%Type of Contract : Language Requirement : EnglishApplication Deadline : Employee Duration : Full-TimePay Range Details
$81, $113,112.11 Annually
USA Grade F
* Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.
Who We Are:
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.
What We Are Looking For:
At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.
Job Title:MAJOR GIFTS OPERATIONS MANAGER
Job Location(s):US - Atlanta, GA
About CARE
CARE is a recognized global leader in the humanitarian and development space. Each year, we reach millions of people through innovative, people-centered programs that tackle poverty, advance gender equality, and respond to humanitarian emergencies. At CARE, we believe in bold action, deep collaboration, and delivering high-impact results. If you're passionate about driving change at scale-and doing so with compassion, integrity, and excellence-we invite you to join our team.
What We're Looking For
CARE is seeking a dynamic and detail-oriented Major Gifts Manager to help advance major donor engagement and drive high-impact philanthropy. This role serves as a critical partner to frontline fundraisers, providing essential project management, writing, data, and administrative support to ensure a seamless and exceptional donor experience. The ideal candidate is highly organized, strategic, and donor-centered-with strong communication skills, experience managing complex projects, and a passion for CARE's mission.
Key Responsibilities
Required:
- Bachelor's degree or equivalent combination of education and 6-8 years work experience in a nonprofit environment
- 6-8 years of experience in fundraising, campaign execution, or donor relations
- Strong communication skills with the ability to work both collaboratively across departments and independently within job duties; exceptional attention to detail.
- Experience drafting compelling, donor-centric content that effectively conveys impact and aligns with brand voice and audience expectations.
- Ability to thrive in a complex, fast-paced fundraising environment, with the ability to pivot quickly and re-prioritize projects as needed.
- Discretion, professionalism, and a solutions-oriented mindset.
Preferred Qualifications:
- Experience in mid-to-large nonprofit setting
There are individuals who may use CARE's name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you're contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at Please do not email to apply for this position. Instead, click "apply now" below in order to submit your interest.
CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.
Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.
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