Front Office Rooms Controller - Dorado, United States - Dorado Beach A Ritz Carlton Reserve

Dorado Beach A Ritz Carlton Reserve Dorado, United States

3 weeks ago

Full time

Description

Additional Information $14.88 p/h

Job Number

Job Category Rooms & Guest Services Operations

Location Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be where you can do your best work,

Begin your purpose,

Belong to an amazing global team, and

Become the best version of you.

Source: Hospitality Online

Rooms Controller

3 weeks ago

The Ritz-Carlton Dorado, United States Full time

Additional Information $14.88 · Job Number · Job Category Rooms & Guest Services Operations · Location Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Positi ...
Rooms Controller

2 weeks ago

Dorado Beach A Ritz Carlton Reserve Dorado, United States Full time

Additional Information $14.88 · Job Number · Job Category Rooms & Guest Services Operations · Location Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Positio ...
Team Assistant

4 days ago

Diamond Dynamics South Lake Tahoe, CA, United States Freelance

**Secure job in the energy industry in South Lake Tahoe, CA** · We are currently seeking a full-time technical **team assistant (m/f/d)** to join our client's team **immediately**. · **Home office possible** · **37-hour work week** · **$23 per hour** · Our client operates in the ...
Clerk - Front Desk (Full Time)

6 days ago

Bally's Lake Tahoe Stateline, United States Full time

**ESSENTIAL DUTIES AND RESPONSIBILITIES** · - Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures · - Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issue ...
FLEX Above Property Rooms Controller

2 weeks ago

Marriott Carson City, United States

Job Number · Job Category Administrative · Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States · Schedule Full-Time · Located Remotely? Y · Relocation? N · Position Type Management · This is a temporary position. · As a Remote Above Prope ...
Security Guard

1 week ago

Matts Staffing (Excalibur Security) Carson, United States

PLEASE ANSWER ALL SCREENING QUESTIONS, EVEN IF INDEED SAYS OPTIONAL · We seek to immediately employee a licensed security guard to work at two different job sites. · Job site #1 is in El Segundo working 6 am to 2 pm Thursdays and Fridays for a building working in a parking area. ...
Tool Room Attendant

1 week ago

Howmet Aerospace Carson, United States

Howmet Fastening Systems (HFS) is seeking Tool Room Attendant in our Carson location. HFS is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in c ...
Rtnd - Industrial Maintenance Tech

2 weeks ago

Fairbanks Morse Defense Carson, United States

**Job Description**: · **Job Title**: Industrial Maintenance Technician · **Reports To**: Maintenance Supervisor · Summary · Principle · **Responsibilities**: · - Repair, maintain, dismantle, adjust, and assemble industrial machinery and equipment, in accordance with diagrams, sk ...
Warehouse Worker-order Picker

2 weeks ago

Penske Truck Leasing and Logistics Carson, United States

**Position Summary**: · Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment while order s ...
Loader 1

1 week ago

Kinder Morgan Carson, United States

**Description**: Perform transfers of ethanol and other products as directed in compliance with training provided in accordance with work instructions and government regulations (EPA, FRA and OSHA). · **Essential duties and responsibilities**: · - Climb onto top and underneath ra ...
Instrument Processing Technician

1 week ago

Barton HealthCare System South Lake Tahoe, United States Full time

Summary of Position: · The Instrument Processing Technician performs a variety of tasks to ensure instruments are available for surgical cases. The Instrument Processing Technician is responsible for the following duties (but not limited to): · * Cleans, handles, inspects, and st ...
Emergency Room Technician

1 week ago

Barton HealthCare System South Lake Tahoe, United States Full time

Summary of Position: · The Emergency Room Technician assists licensed staff in the provision of basic nursing care in the Emergency Department, utilizing established policies and procedures, ensuring safe and effective care. · Qualifications · Education: · ● High school diploma o ...
Host Person-Restaurant 1

3 weeks ago

Aimbridge Hospitality South Lake Tahoe, United States

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the c ...
Host Person-Restaurant 1

3 weeks ago

The Landing at Lake Tahoe South Lake Tahoe, United States

Job Summary · The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for ...
Radiology Technologist

1 week ago

Barton Health South Lake Tahoe, United States

New Pay Grade for 2024 · Hourly Range: $38.32 USD to $57.49 USD · ***Per Diem employees must make themselves available to work a minimum of 3 full shifts per month in their home department, one of which is a weekend shift in departments with weekend staffing. Availability must ...
Hospitality Management Intern

2 weeks ago

The Landing at Lake Tahoe South Lake Tahoe, United States

Job Summary: · This ten to twelve week structured program contains assignments that will provide learning objectives that give students the opportunity to gain hands on experience in the hotel industry. The internship exposes a student to various departments at a designated Aimb ...
Hospitality Management Intern

1 week ago

Aimbridge Hospitality South Lake Tahoe, United States

Job SummaryThis ten to twelve week structured program contains assignments that will provide learning objectives that give students the opportunity to gain hands on experience in the hotel industry. The internship exposes a student to various departments at a designated Aimbridge ...
Unit Coordinator

1 week ago

Barton Health South Lake Tahoe, United States Full time

*** Thurs - Sat *** 12 hour shifts - 6am - 6:30pmSummary of Position: The Unit Coordinator in the Perinatal department provides and manages routine clerical support, department documents, phone routing and message receiving. This position ensures availability of supplies, restock ...
Hospitality Management Intern

1 week ago

Aimbridge Hospitality South Lake Tahoe, United States

Job SummaryThis ten to twelve week structured program contains assignments that will provide learning objectives that give students the opportunity to gain hands on experience in the hotel industry. The internship exposes a student to various departments at a designated Aimbridge ...
Hospitality Management Intern

6 days ago

Aimbridge Hospitality South Lake Tahoe, United States

Job SummaryThis ten to twelve week structured program contains assignments that will provide learning objectives that give students the opportunity to gain hands on experience in the hotel industry. The internship exposes a student to various departments at a designated Aimbridge ...