Guest Experience Director - San Francisco
1 week ago
+ Design seasonal staffing model and oversee hiring strategy onboarding training development programs.
+ Support team member engagement initiatives recognition programs feedback collection cross-department collaboration
+ Manage staffing levels scheduling payroll budget utilization long-term resource planning event planning guest feedback incident data operational performance metrics enhancements escalate guest concerns communication phone email in-person interactions full compliance ADA league policies organizational safety state federal labor laws ingress egress plans premium experience programs guest communication strategies partnership sponsorship activations 7+ years of experience in guest services venue operations large-scale event management preferably sports entertainment environment strong leader proven ability build motivate develop high-performing teams expertise staff training scheduling logistics performance management employee engagement recognition service excellence initiatives improve performance retention knowledgeable accessibility standards large-event safety protocols union labor environments thrive fast-paced setting non-traditional hours evenings weekends holidays conflict resolution communication problem-solving skills influence collaborate effectively senior leaders cross-functional partners matrixed organization exceptional leadership skills strategic operational leadership effective operational plans consistent service standards efficient staffing models seamless event execution culture service excellence continuous improvement About The Team
As part of the Experience Development department Guest Services Management team oversees a large part-time seasonal event staff at Oracle Park collaborating with Ballpark Operations cross-functional departments to ensure safety deliver exceptional guest experiences all events.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Director of Experience
4 weeks ago
About Sentral · Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connecti ...
Director of User Experience
1 week ago
We're looking for someone to take ownership of interaction & graphic design for Perfect Audience — on web and mobile. · Understanding of and instinct for design and user experience · Ability to create designs from scratch (with the tools of your choice) · ...
Director, Retail Employee Experience
1 month ago
Job summaryWe're looking for a highly strategic and experienced Director of Retail Employee Experience to redefine the employee experience for our retail teams. · You have 7-10 years of experience in communications, learning and development, or a related field, preferably within ...
Senior Director, Customer Experience
1 day ago
A leading technology company in San Francisco is looking for a Sr. · Director of Customer Experience to build lead and scale a cross-functional organization that ensures all customers receive exceptional support and value. · ...
Director, Digital Experience Strategy
3 weeks ago
To lead digital experience strategy and operations for all events across event portfolio. · ...
Senior Director, Events and Experiences
4 days ago
Lens is looking for a Senior Director to lead the vision of events and experiences at Autodesk. · ...
Director of Engineering, Application Experience
2 weeks ago
+Lead the teams responsible for how users experience Supio across onboarding, case management, workflows, and drafting tools. · +Experienced leader in frontend or front-end–leaning full-stack development. · Strong technical background in React, TypeScript, · + · <h2 style= ...
Director of UX, Product Experience
1 month ago
Splunk builds a safer digital world. As Director of User Experience Design at Splunk/Cisco you will shape experiences across products. · ...
Director of Engineering, Application Experience
2 weeks ago
Lead frontend and front-end–leaning full-stack teams building Supio's end-to-end application experience across onboarding, case management, workflows, and drafting. · Partner with product, design, and AI teams to define and deliver intuitive, high-impact LLM/agentic user experien ...
Senior Director, Events and Experiences
1 month ago
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. · Autodesk i ...
Senior Director, Events and Experiences
1 month ago
+Lensa is a career site that helps job seekers find great jobs in the US. Autodesk is looking for a Senior Director to lead their vision for brand experiences. · ...
Senior Director of Customer Experience
4 weeks ago
We are seeking a Senior Director of Customer Experience to build, lead and scale a cross-functional CX organization that spans Customer Success, Go-To-Market (GTM) Product and Sales Engineering. · ...
Senior Director of Customer Experience
3 weeks ago
We are seeking a Senior Director of Customer Experience to lead our CX organization. · ...
Director, End User Experience
2 weeks ago
The Director of User Experience is responsible for leading and elevating the day-to-day technology experience for all employees. This role ensures a seamless, secure, and highly positive experience across laptops, applications, and end-user technology. · ...
We are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. · This CI/CD platform is the common developer experience for the 1,800 software development team ...
Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration delivering great experiences for our custom ...
+We are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This role advocates for the needs of the customer to inform the platform roadmap ensuring the c ...
Director, Customer First Experience Platforms
2 weeks ago
Get to know Okta is The World's Identity Company. We free everyone to safely use any technology anywhere on any device or app. · ...
Associate Creative Director, Experience Design
4 weeks ago
Marcom shapes Apple's consumer-facing marketing. Hundreds of millions engage with Apple through our work — discovering, learning, and connecting with products they love.The Associate Creative Director leads digital initiatives across Apple's ecosystem. · ...
We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. · Lea ...