Knowledge Manager - Indiana, United States - Jacobs

Description

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Jacobs is looking for a passionate and driven individual to join our dynamic Growth & Sales (G&S) team as a

Middle East Region Knowledge Manager

for the Peoples and Places Solutions (P&PS) line of business. This position will be within Sales Operations GID India and will work closely with the Middle East

Sales Enablement Leader

with a primary focus on Knowledge Management (KM) system and keeping Sales collateral up to date and available to the sales team and wider business.

We are looking for a person with strong communication and leadership skills, a passion for knowledge and information management and with excellent English language ability.

Your enthusiasm for working as part of a driven and disciplined team, with a motivation to overcome hurdles and obstacles to find solutions is essential to be successful.

·

Ownership of the Knowledge Management Strategy and process within P&PS ME region
·

Act as a Project Manager for ME knowledge Management initiatives
·

Keeping P&PS ME Sales Site and other Knowledge base entries correct and updated.
·

Assist in identifying gaps in content/information and work with the Sales Enablement Director to source, develop and subsequently maintain new content.

·

Work with the global growth office team, regional Sales Enablement Directors, and other regional Knowledge Managers to

drive forward global knowledge agenda, global consistency

and use of common systems

and participate in knowledge sharing.
·

Promote continuous improvement in knowledge management including the automation of knowledge management tasks for futureproofing of Jacobs knowledge management.
·

Participate and/or lead specific or regional

knowledge management

Initiatives with the global growth office – providing P&PS ME perspective and input.
·

Performing KM-related training sessions and

establish coaching, mentoring, shadowing for less experienced team member(s)
·

Line management of P&PS knowledge management coordinators supporting the ME region
·

Define processes for ME

Knowledge Management


team including:
o

PQQ-SQ Support Service
o

Collation of Project Descriptions / Proofs
o

Proposal Closeout Service
o

Master CVs
o

Upload of Awards to the Awards database
·

Bring people together to share lessons, insights, best practice around key topics
#ASIAIS

Here's What You'll Need:
·

10+ years of knowledge management experience
·

Experience of managing an efficient and intuitive information/knowledge management system for large and complex international organisations
·

A passion for Knowledge Management and for improving knowledge/information management processes
·

Strong interpersonal skills, culturally aware with the ability to communicate and build relationships with colleagues at all levels across global lines of business
Excellent verbal and written communication in English
·

Able to multi-task, deal with complexity and prioritise effectively
·

Quick and deliberate learner
·

Proficient in Microsoft Office 365 particularly Word, Excel, and PowerPoint, MS Teams
·

High level of proficiency with SharePoint Online, Previous experience in selecting, training and managing a small but growing team
·

Understanding and experience of working with the Salesforce Client Relationship Management (CRM) platform,
·

Familiarity with MS Power platform
·

Personable and confident, willing to challenge the status-quo suggesting fresh ideas and creative solutions to knowledge management in a global industry leading corporation
·

Degree in Business Administration, Project Management, Engineering, Planning, Computer Science, Mathematics, or similar fields
·

Sales, bidding and proposal management experience
Primary Location

Job Posting

Job Posting

:

Oct 19, 2023, 9:51:59 AM

Job

Job

:

Business Development/Sales/Marketing
Organization

Organization

:


PPS
Job Type

Job Type

:

Experienced
Work Locations

Work Locations

:

IN - Navi Mumbai, Empire Tower

12B Floor (South and North Block)

Empire Tower Cloud City Campus

Navi Mumbai

400 708
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