Information Technology Technician - Newport Beach, CA

Only for registered members Newport Beach, CA, United States

2 days ago

Default job background
$48,000 - $78,000 (USD) per year *
* This salary range is an estimation made by beBee
We are hiring for a great client in Newport Beach, CA. This is an on-site contract opportunity for an IT Technician – Operations who will provide day-to-day technical support, troubleshoot hardware/software issues, and assist with network and systems administration. · Responsibil ...
Job description

We are hiring for a great client in Newport Beach, CA. This is an on-site contract opportunity for an IT Technician – Operations who will provide day-to-day technical support, troubleshoot hardware/software issues, and assist with network and systems administration.

Responsibilities

  • Provide help desk and desktop support to end users with varying technical skills
  • Install, configure, and maintain PC and Mac hardware, software, and peripherals
  • Troubleshoot and resolve issues related to operating systems, applications, and network connectivity
  • Support Microsoft Office 365, Adobe Acrobat, antivirus tools, and other standard business applications
  • Create and manage user accounts in Active Directory; perform basic system administration tasks
  • Monitor and maintain LAN/WAN connectivity, security, and system availability
  • Log, track, and resolve support tickets in a timely manner
  • Prepare technical documentation and user instructions as needed
  • Assist IT team with hardware/software upgrades, system testing, and installations
  • Coordinate with vendors and internal staff to resolve technical issues
  • Stay current on emerging technology trends and recommend improvements

Qualifications

  • 2+ years of technical IT support or operations experience
  • Strong knowledge of Microsoft Windows and Mac operating systems
  • Familiarity with Active Directory, Office 365, and common business applications
  • Experience with PC hardware/software troubleshooting and networking protocols (LAN/WAN, TCP/IP)
  • Excellent customer service, communication, and problem-solving skills
  • Ability to work independently and collaboratively in a team environment
  • Associate degree in Information Technology or related field preferred; certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus


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