Supervisor - Wraparound w/ Intensive Service (WISe) Program - Spokane, United States - Frontier Behavioral Health

Description

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us

WRAPAROUND WITH INTENSIVE SERVICES (WISe)

WISe is a team and community-based model that provides individualized services to ensure youth and their families live successfully in their homes and communities. This program provides comprehensive behavioral healthcare services and supports to Medicaid-eligible individuals age 21 or younger and their families. WISe services will include:

• Reduce the impact of mental health symptoms on youth and families, increase resiliency, and promote recovery
• Keep youth safe, at home, and progressing in school
• Help youth avoid delinquency
• Promote youth development and maximize potential to grow into healthy, independent adults.
• Focused and driven by the needs of family and family's support community; and provided in partnership with the client, family, and mental health provider.

The Wraparound with Intensive Services (WISe) Clinical Supervisor provides direct oversight and supervision to assigned WISe staff, including participation in staff hiring, training, coaching, and staff development. In conjunction with other WISe leaders, the supervisor assists in the coordination and orchestration of daily operations and participates in the continuous evaluation and development of the program. Provides direct supervision to assigned clinical staff who provide direct service to children and families enrolled in the WISe Program Services.

This position requires a willingness to be part of an on-call supervisor rotation, including weekends and evenings, for support and consultation of crisis calls with the on-call WISe clinical provider.

ESSENTIAL DUTIES & RESPONSIBILITIES includes but are not limited to the following:

• Participate in planning and evaluation of the program.
• Train and supervise clinicians working in the WISe Program, including new staff orientation, both regularly scheduled and as-needed supervision, performance evaluation and consultation as necessary. Assist in identifying training needs of clinicians working in the WISe Program and providing or helping clinicians to access such training.
• Work to assure that WISe Program services are delivered in a manner that meets qualitative and quantitative standards of the agency and applicable licensing or regulatory bodies.
• Assist in provision of direct clinical care as necessary to ensure that the child/youth and family needs are met and that high-risk situations are responded to, and that necessary continuity of care is provided during summer months.
• Work with FBH, WISe and appropriate community partner personnel as necessary and appropriate to facilitate a positive, collaborative partnership between agency and partner agency staff.
• Participate in agency staff, management and quality improvement meetings.
• Serve in an advisory capacity to the Program Administrator and Director in employment and assignment of agency personnel, including important issues within or pertaining to the agency and/or WISe Program.
• Assist Program Director in implementation of the agency's strategic plan, quality improvement plan and program development.
• Monitor and facilitate communication of staff, families we serve, interagency and treatment/client interaction.
• Provide services directly to client and families as needed.
• Maintain and enhance customer service to ensure that both external and internal customers of FBH have a positive experience at FBH. Work closely as necessary with other community resources, professionals and systems (e.g., law enforcement, DCFS) to support quality care and facilitate a collaborative partnership between FBH and other such entities.
• Ensure all assigned staff perform FBH charting requirements, correspondence, Dayforce, and other paperwork in a complete and timely manner.
• Establish and maintain a good working relationship with all FBH staff.
• Ensure equal opportunity for all assigned staff with regards to work assignments, training, promotions and other conditions and privileges of employment.
• Responsible for the overall direction, coordination, and evaluation of their team.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing mentorship, coaching and guidance, addressing complaints and resolving problems.
• Other duties as assigned

QUALIFIED CANDIDATES WILL HAVE:

REQUIRED:

1. Master's degree in the behavioral sciences.

2. Two years post master's degree professional experience in clinical work and coordination of treatment services.

3. At the time of hire, must have applied for one of the following DOH credentials:

• Licensed Agency Affiliated Counselor (LAAC) OR
• License Mental Health Counselor Associate (LMHCA) OR
• Licensed Independent Clinical Social Worker Associate (LICSWA) OR
• Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN
• Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below.

4. Meet the requirements of a Mental Health Professional as defined by WAC

PREFERRED:

• Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II)
• Washington State designation as a Child Mental Health Specialist.
• Previous supervisory experience preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of models of service delivery including groups, skills training, brief/focused therapy, community-based intervention for children and/or adults with serious and persistent mental illness.
• Demonstrated ability to train and supervise staff in clinical service delivery, case conceptualization and assure staff compliance with administrative requirements.
• Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality.
• Knowledge of Washington Administrative Codes and statues pertaining to the treatment and delivery of mental health services.
• Must have reliable transportation, insurance and an active drivers' license and be willing to use personal vehicle in the course of work.
• Capacity to work cooperatively, independently, and creatively in order to accomplish assigned responsibilities.
• Capacity to display a positive, optimistic, accepting attitude toward staff, clients, and the community.
• Sensitivity to individuals' unique cultural characteristics, and to the challenges faced by the socioeconomically disadvantaged.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position provided client services in-office and within the community at large on a occasional to frequent basis.
• Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
• Some environments may not be ideal in terms of cleanliness or being habitable.
• Occasional to frequent travel between locations is required.
• The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
• Daily use of a computer is required. May be required to lift pounds.
• Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.

PAY RANGE (Salary/Exempt):

Supervisor I - No Licensure: $76, $92,672.72

Supervisor II - Licensure: $82, $99,955.48

*All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows:

Supervisor I - No Licensure: $76,068.05 annually.

Supervisor II - Licensure: $82,045.93 annually.

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

* At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission.

* Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

* At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

*Our Benefits and Perks are Amazing

• BENEFITS
• PERKS

Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.