Manager Technical - Jacksonville - NDX

    NDX
    NDX Jacksonville

    1 week ago

    Description

    Join National Dentex - a leading healthcare organization specializing in the dental industry We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Digital Design Manager opportunity at NDX Dynamic Dental Solutions in Jacksonville, FL.
    The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
    This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement
    Primary Responsibilities and Essential Functions of the Position:

    • Accountable for workflow and assignment of cases, meeting department due dates.
    • Confer with lab technicians and other personnel to refine operating procedures, resolve problematic scenarios, and provide technical information.
    • Research and develop new and innovative methods and products as they pertain to the dental industry.
    • Read prescriptions and specifications received from dentists.
    • Knowledge and comfortability with computers.
    • Operate the computer-aided design & computer-aided manufacturing steps for the designing process, including scanning, loading and creating files.
    • Operate software for nesting designs to be processed through the milling/printing process.
    • Load information into the computer, such as patient name, pan number, type of crown, shade.
    • Follow all required steps, to ensure consistent, accurate results.
    • Handle inbound & outbound calls to doctors as needed.
    • Assist with training and develop team members.
    • Use past experience and successes to effectively trouble shoot and problem solve.
    • Manage daily job task assignments to keep production running at high levels of efficiency.
    • Disseminate knowledge and provide continual team improvement through teaching and instructing.
    • Maintain productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments.
    • Maintains department staff by recruiting selecting orienting, and training employees.
    • Ensure the work flow process meets Company standards of quality control, production and documentation.
    • Review final work to confirm that quality standards have been met.
    • Clean work area daily.
    • All other duties as assigned.
    Skills and Abilities Required:
    • Excellent hand-eye coordination.
    • Strong verbal and written communication skills.
    • Capable of managing time and working well with others.
    • Strong leadership skills and accountability.
    • Knowledgeable in dental anatomy and terminology.
    • Strong problem solving skills, capable of coming up with creative approaches for generating new ideas and improving existing processes or products in the unit.
    • Professional skill level in the use of CAD software using engineering and design principles to maximize output.
    • Strong ability to read, listen, comprehend, retain, and execute on written and verbal instructions.
    • High level of organizational skills, with the ability to prioritize work.
    • Must be able to read, write, speak and understand English.
    Minimum Education and Experience Required:
    • This technician has a minimum of five (5) years of experience and is skilled in one or more of the skills associated with a Dental Laboratory Technician.
    • Required 3 years of management experience.
    Hazardous Materials or Equipment Used:
    • Computer and scanning equipment
    • Small machinery
    • Hand-pieces
    • Chemicals
    • Additional related materials or equipment, as required
    • Personal protective equipment, as required
    Physical Requirements:
    • Ability to lift up to 50 pounds
    • Regularly required to sit, stand, walk, bend, kneel and/or reach
    • Fine motor skills and ability to perform repetitive motions
    • Vision capabilities, including depth perception, attention to detail, and color
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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