Front Desk Clerk - Boone, NC

Job summary

Responsibilities

• Perform all check-in and check-out tasks
• Mange online and phone reservations
• Inform customers about payment methods and verify their credit card dataWelcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms ,ratesand amenities
• Respond to clients' complaints in a timely and professional manner/li>Liaise with our housekeeping staff to ensure all rooms are clean tidy fully-furnishedto accommodate guest's needs/li-confirm group reservations arrange personalized services for VIP customers event attendees like wedding guests
• Upsell additional facilities services when appropriate li Maintain updated records bookings payments/

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  Job description

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