Director of Product, Customer - New York

We're looking for a seasoned customer and product leader who thrives at the intersection of engagement,strategy,and growth. · Act as a trusted advisor for both prospects and customers,building long-term partnerships and understanding their business challenges. · Deliver engaging, ...

+We're looking for a junior-level Customer Service Product Manager to own the complete customer service experience at Uphold. · +Own the Customer Service Product Portfolio: Manage all customer-facing support channels including chat, voice, in-app , and support ticket system (Zend ...

The Product Manager Customer Communications (Operations) reports to the Manager Customer Communications and is responsible for owning the strategy, roadmap, and execution of JetBlue's operations-related customer communications. This role brings product management discipline to th ...

The Product Manager Customer Communications reports to the Manager Customer Communications and is responsible for owning the strategy roadmap and execution of JetBlue's operations-related customer communications including flight status updates delays cancellations gate changes an ...

We are looking for a junior-level Customer Service Product Manager to own the complete customer service experience at Uphold. · You'll be responsible for delivering efficient, responsive, and delightful support experiences at scale. This role bridges the gap between our customers ...

The organization seeks a Customer Data Product Manager to lead a proprietary fan data product. · Own the end-to-end product lifecycle for the proprietary fan data platform. · Translate business goals into clear product requirements, roadmaps, and success metrics. · ...

The organization seeks a Customer Data Product Manager to lead a proprietary fan data product enabling personalization engagement for a major professional sports league. · ...

About Uphold · Uphold is a leading fintech platform enabling users to transact in multiple asset classes—from traditional currencies to cryptocurrencies and commodities—on a single, unified interface. We're building the infrastructure for the future of finance with a focus on com ...

The organization seeks a Customer Data Product Manager to lead a proprietary fan data product, enabling personalization and engagement for a major professional sports league. · ...

The product manager will define refine and prioritize the backlog for the delivery team develop clear user stories communicate team capacity and workload to stakeholders collaborate with the product manager in developing planning product strategy manage features user stories from ...

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in ...

The Customer Success Manager is a critical member of the Customer Success team leading the company's strong mission to deliver an exceptional VideaHealth client experience. · Application implementations of our suite of products · Capture feedback and address any issues through co ...

The Sr. Product Analyst will work on the Operations Applications and Support team on the CDG Platform Solution Program which seeks to enhance the Clean Energy Market Operations (CEMO) business and host provider/third party customer experience through iterative design delivery and ...

Are you passionate about building digital products that are focused on re-defining customer experience across channels and countries? Do you have experience delivering products that need strong understanding of the technical setup at the same time focused on delivering the right ...

The Custom Woven Product Development Manager is an integral member of our Custom Studio, the team that brings our clients' design vision to life. The role reports to the VP of Design and collaborates with the Program Development Lead to develop custom woven upholstery, drapery, s ...

Are you the right applicant for this opportunity Find out by reading through the role overview below. · The Custom Woven Product Development Manager is an integral member of our Custom Studio, the team that brings our clients' design vision to life. The role reports to the VP of ...

The Sr. Product Analyst will work on the Operations Applications and Support team on the CDG Platform Solution Program which seeks to enhance the Clean Energy Market Operations business and host provider/third party customer experience through iterative design delivery and develo ...

We are seeking a highly motivated Production Manager to lead and oversee all aspects of our production and development process, from concept through final delivery. · Key Responsibilities: · Production Planning & Costing · Own and manage all aspects of the production process, fro ...

+The Sr. Product Analyst · +Able to manage budgets and vendors, support agile product teams, and produce formal presentations and documentation for executives and regulatory purposes. · +Familiarity with various Company and Customer Operations computer systems. · Knowledge of Cus ...

We are seeking a Product Manager to join our Digital Product team. The successful candidate will be responsible for driving end-to-end user experience strategy across web and mobile platforms. · Drive end-to-end user experience strategy across web and mobile. · Translate customer ...