Analyst, HR Business Systems - Overland Park, United States - T-Mobile

Description

Be unstoppable with us

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond.

Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.

Together, we won't stop
The Analyst, HR Business Systems

is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, and acceptance criteria, conducting validation and traceability for existing and new applications supporting various business channels.

This position understands how organizations function to accomplish their purpose and defines the capabilities an organization requires to provide a service or meet its goals.

This position facilitates communication between organizational units to align the needs of business units to create work products for solution providers.

This role plans, directs, and completes the analysis of business problems to be solved or products/services to be developed for delivery.

This role provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user requirements.

This role assesses system impacts and provides gap and process analysis as well as cost/benefit analysis for system or product/service-related initiatives.

This role plans and executes business validation and user acceptance testing of delivered solutions, which entails managing defects and ensuring traceability.

This position is available in the following office locations:
Overland Park, KS
Bellevue, WA
Frisco, TX


Job Responsibilities :
Elicits and evaluates information gathered from various sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding

Distinguishes presented user requests from the underlying true needs and distinguishes solution ideas from requests.

Understand how policies, systems, and processes impact requests/projects. Shares business knowledge and understanding among business systems analysts and project collaborators.

Brokers consensus among collaborators with conflicting needs.

Facilitates requirement sessions with team members and builds comprehensive work products documenting requirements, including validation and traceability of requests.

Uses modeling approach to represent requirement information in graphical forms that augment textual representation.

Develop a business analysis work plan to handle own tasks, results, and schedule and provide information to partners and Project Management.

Depends on other knowledge areas of BSA's in the development of their work plans.

Provide SME leadership and consulting support on sophisticated tasks. Initiate and complete initiatives to improve the processes, procedures, and tools used by the team. Reviews deliverables and provides input for other analysts. Solid grasp of all business channels.

Contributes to process improvement initiatives.

Also responsible for other Duties/Projects as assigned by business management as needed.


Education :
Bachelor's Degree in Business Administration or related field; equivalent work experience considered (Required)


Work Experience :
2-4 years working experience of systems analysis experience with understanding strategic business information systems (Required)

2-4 years working experience in technical writing and business systems analysis (Preferred)

Jira, User Story Elicitation, Agile Delivery Methodology

(Preferred)


Knowledge, Skills and Abilities :
Organizational Skills

Attention To Detail

Communication; written and verbal

Business Systems Analysis

Business Systems Consulting

Technical Writing

High proficiency with Microsoft tools, including Word, Excel, PowerPoint, Project, Visio, SharePoint and Outlook


Licenses and Certifications :
Additional Job Description

• At least 18 years of age
• Legally authorized to work in the United States

Washington Pay Range:
$85, $116,000.00

o The pay range above is the general base pay range for a successful candidate in the state listed.

The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

o At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.

Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.

Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out


https:
//careers.t- Travel :Travel Required (Yes/No):Yes, 10% domestic travel per needs of the business.


DOT Regulated :
DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

#LI-RMS
At T-Mobile, our benefits exemplify the spirit of One Team,

Together

A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.

Full and part-time employees have access to the same benefits when eligible.

We cover all of the bases, offeringmedical, dental and vision insurance, a flexible spending account, 401(k), employee stockgrants, employee stock purchaseplan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about2.5 weeks for new part-timeemployees annually - paid parental and family leave,family building benefits, back-up care, enhanced family support, childcare subsidy,tuitionassistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We

don't

stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits,check out

www.t-

.
Never stop growing

T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer.

All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing

or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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