Front of the House Manager - Miami
1 month ago
Job Summary
The Front of House Manager is responsible for leading all guest-facing operations to deliver a high-energy, elevated hospitality experience. This role oversees service execution, staff performance, guest satisfaction and floor operations.Maintain service standards aligned with brand expectations including pacing presentation and hospitality tone Actively manage the floor during peak periods to ensure smooth flow engagement and energy Create and manage FOH schedules to align with business volume labor targets Ensure proper staffing coverage for regular service events and high-volume periods Collaborate with BOH Events Management teams to ensure operational alignment Monitor daily readiness including pre-shift meetings staff appearance station setup Support revenue growth through strong service execution upselling guest engagement Monitor labor services efficiency cost controls within FOH operations Assist in inventory oversight for front-of-house supplies bar operations Support event execution private bookings from a Service perspective Hire train coach develop front-of-house team members Set clear expectations around performance services standards professionalism Conduct feedback disciplinary actions recognition as needed Foster positive inclusive accountable team culture Ensure compliance local state federal labor laws company policies Enforce responsible alcohol food safety standards Maintain safe respectful compliant workplace environment
Job description
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