tr3 business consultant jr - Nashville, United States - State of Tennessee

Description

Job Information
State of Tennessee Job Information
Opening Date/Time

04/09/2024 12:00AM Central Time

Closing Date/Time

04/22/2024 11:59PM Central Time

Salary (Monthly)

$3,958.00

Salary (Annually)

$47,496.00

Job Type

Full-Time

City, State Location

Nashville, TN

Department

Revenue

LOCATION OF (1)


POSITION TO BE FILLED:
DEPARTMENT OF REVENUE, TENNESSEE REVENUE REGISTRATION AND REPORT SYSTEM, DAVIDSON COUNTY
Qualifications

Education and Experience:
Graduation from an accredited college or university with an associate's degree.

Substitution of Experience for Education:

Qualifyingfull-time professional work experience in tax administration and/or business analysis may be substituted for the required experience on a year-for-year basis to a maximum of two years.

Necessary Special Qualifications:
None

Examination Method:
Education and Experience, 100%, for Preferred Service positions.
Summary

Summary:

Under immediate supervision, performs business development support work of routine difficulty within the Tennessee Revenue Registration and Reporting System; and performs related work as required.

Distinguishing Features:
This is the entry level classification in the TR3 Business Consultant series.

An employee in this classification learns to become the point of contact for various business divisions, vendors, and state IT resources.

An employee in this classification is responsible for learning to assist with the definition of business objectives, testing solutions, and verifying that the solutions adequately meet the business objectives.

This classification differs from the TR3 Business Consultant Adv in that an employee of the latter performs more complex business development support work.

Responsibilities
Learns to act as a liaison between business vendors and state IT resources.
Learns to maintain industry knowledge of business objectives and requirements.

Learns to assist with the identification of subject matter experts for more complex topics such as: penalty, interest, and staging of cases.

Learns to analyze, with assistance from others, various approaches to meeting business requirements.
Learns to test functions within TR3 and identify additional appropriate testing resources based on business knowledge when needed.
Learns to assist with test scenario development, test scenario writing, and test execution to ensure performance and accuracy.
Learns to assist with deskside support for the Department and stakeholders when TR3 is updated and/or changed.
Competencies

Competencies:
Action Oriented
Approachability
Composure
Customer Focus
Dealing with Ambiguity
Intellectual Horsepower
Interpersonal Savvy
Organizing
Patience
Peer Relationships
Perseverance

Knowledge:
Clerical
Customer and Personal Service
English Language
Law and Government
Mathematics
Telecommunications

Skills:
Active Learning
Active Listening
Coordination
Critical Thinking
Quality Control Analysis
Reading Comprehension
Service Orientation
Speaking
Time Management
Troubleshooting
Troubleshooting
Writing

Abilities:
Auditory Attention
Category Flexibility
Deductive Reasoning
Flexibility of Closure
Fluency of Ideas
Inductive Reasoning
Information Ordering
Mathematical Reasoning
Memorization
Number Facility
Selective Attention
Tools & Equipment
Computer
Telephone
Scanner
Copy Machine
Printer
Calculator
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license

For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.

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