Senior/Lead MICC Associate - Princeton, United States - Navitas Life Science

Description

• Be responsible for receiving calls and/or emails (AE, PQC, MI & GI), case intake, duplicate check, and registration.
• Carry out follow-up inquiries through phone and email, including the translation of the inquiry if not in a primary language (English).
• Develop all the required documents for the MICC
• Act as a mentor for the MICC team
• Support audits

• A subject matter expert with experience in Medical Information Contact Center (MICC) for the Pharmacovigilance function
• Senior role: 3-5 years of experience
• Lead role: 5-7 years of experience
• Graduate or post graduate degree in life sciences, pharmacy, dentistry, allied health sciences, and any additional related courses
• Strong communication skills for effective client communication and coordination