- Administer massage and body services to guests within the established guidelines of the PGA National Resort & Spa.
- Prepare and maintain equipment and inventory supplies daily.
- Prepare and maintain massage and body treatment areas daily.
- Keep guests as physically and emotionally comfortable as possible while performing services.
- Maintain safety and cleanliness of equipment and facility according to the PGA National Resort and Spa standards.
- Sale of retail products.
- Guest satisfaction.
- Drape guest with towels, exposing only body part being worked on.
- Escort guest to and from the locker room.
- Assist other departments within the Spa whenever necessary.
- Stay updated in profession.
- Assist in developing new services and improving current ones.
- Performs special projects delegated by management.
Education and Experience: High school diploma or equivalent required. 600 hours from a Florida Board of Massage approved school. Current Certification / License: Current Florida massage therapy license, CPR and First Aid. Special certifications a plus (shiatsu, reflexology, cranial sacral, aromatherapy, neuromuscular).Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished ion written, oral, diagram or schedule form.
Responsibility and Authority: Employee Relations: ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Source: Hospitality Online
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