Bartender - Novelle - Uncasville, United States - Mohegan Sun
Description
Primary Duties and Responsibilities:
includes but not limited to:
Greets guests with a smile and friendly welcome
Fills drink orders per the outlets recipes and standards with fast, fun, friendly and focused service
Responsible for having extensive knowledge of all applicable menus and products
Performs steps of service in a hospitable and professional manner according to standards set by the FOH team
Uses point of sale terminal and completes other cashiering functions
Consistently applies knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
Actively up-sells products and uses endorsements at all appropriate service opportunities
Sets-up and breaks down assigned bar in accordance with department policies and procedures
Maintains sanitation and safety standards in assigned work areas
Poses for pictures with guests, as requested
Attends social events and is available for public appearances
Secondary Duties and Responsibilities:
Maintains proper par levels of beverage products, supplies and glasses
Maintains garnishes, glassware and overall cleanliness of bars
Communicates inventory and maintenance needs to management
Performs opening and closing duties
Promotes upcoming venue events
Competencies:
Incumbent will master the following competencies while in this position:
Excellent communication skills
Intermediate knowledge of spirits, beers, wines and beverage service techniques
Thorough knowledge of ice handling procedures as well as health and sanitation guidelines
Ability to maintain a clean, well-stocked bar efficiently and effectively
Excellent working knowledge of drinks, recipes and use of endorsements at appropriate service opportunities
Proficiency in the call order system
Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
Training Requirements:
Outlet-specific standard operating procedures
SMART alcohol awareness
Point of sale system training
Physical Demands and Work Environment:
Must be able to work in a casino environment with smoke, low lighting and loud music and noises
Must be able to lift up to 50 lbs.
Must be able to bend, stand and stretch for extended periods of time
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Mohegan Sun practices Native American Preference.
"Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.
Minimum Education and Qualifications:
Previous bartending experience in a full service restaurant, lounge or showroom/nightclub or completion of bartending school required
Outgoing personality, well groomed with a special or unique talent for entertaining guests (i.e. dancing, singing, etc.)
Previous experience in modeling or in a position interacting with the public
Mohegan Sun practices Native American Preference.
"Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.