ELEMIS- Sales - Orlando, United States - L'Occitane En Provence

Description

Job Description

WHO WE ARE:

We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in 'truth in beauty'.

SUMMARY:

It's an exciting time to join Elemis Skincare team as we build the infrastructure for rapid growth The Account Coordinator role is a hands-on selling and training position. You are expected to achieve and exceed retail sales plans in an assigned market, through daily in-store execution, which includes, but is not limited to events, focus days, training of retailer associates, side by side selling & influencing of key stakeholders. Support and execute all brand initiatives. Ensure all merchandising updates are completed in a timely manner and inventory levels are in place to support growth at store level. Coordinators should plan on being in store 8 hours a day, 5 days each week, with 1⁄2 office day per week for administration. Typical work week is Tuesday through Saturday.

ESSENTIAL RESPONSIBILITIES:

Sales

• Achieve all sales goals as assigned by driving retail sales and executing strategies and initiatives within each retail partner.
• Build strong relationships with store management and associates within multiple retail locations.
• Influence retail partner market & store leadership, store associates & retail community to leverage sales opportunities.
• Plan and execute in-store events & focus days ensuring sales targets are met and strong ROI is achieved.
• Consistently implement structured Store Business Reviews for daily store visits as well as Market Business Reviews for leadership meetings.
• Maintain strong in store presence, lead by example through selling and training.
• Monitor ranking and competitive retail performance and report findings.
• Schedule, plan and execute trainings, focus days, events, and brand initiatives at store level.

Training & Management

• Support RSTM to recruit, hire, inspire, develop, and retain productive freelancers.
• Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• Maintain a high level of knowledge of all products/brand as well as ingredients.
• Provide best-in-class shopper experience to attract and retain customers.
• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.
• Train all retailer staff, management, and freelancers.
• Inspire staff to sell the brand even when you are not in the store.
• Prepare and plan for all trainings using education department approved tools and guides.
• Weekly business review with your supervisor.
• Develop, in partnership with supervisor, a call cycle/calendar, input schedule into outlook & update as needed.
• Maintain case line/open sell unit quality and merchandising per best practice protocols.
• Complete all reporting in a timely manner (freelance tracker, expense tracker, time sheets, etc.)
• Ability to effectively manage call cycle schedule & focus door coverage frequency.
• Additional tasks as assigned.

Communication

• Build open & collaborative relationships with all key stakeholders both in-store and within the retail community to influence brand growth and sales performance.
• Meet all deadlines for requests including calendar, expenses, event recaps, etc.
• Understand retail partner protocols, support, and adhere to their policies.
• Provide weekly sales recaps.
• Communicate with supervisor consistently throughout the business week.
• Communicate with all stores within territory to review objectives vs. performance.
• Inform store teams of all seasonal marketing activity well in advance to ensure proper set-up and preparation.

Budget

• Plan and manage T & E budget as assigned.
• Plan and manage sample & GWP budget.

Sustainability Responsibility

• Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars

QUALIFICATIONS & CHARACTERISTICS:

• A minimum of 2 years' experience in prestige beauty and/or retail sales environment
• Ulta experience preferred.
• You possess a high school diploma or equivalent. Aesthetics license recommended.
• Candidates must be accountable and reliable with good time-management skills.
• Candidates must be results-oriented and able to report sales at the end of their workday.
• Goal driven with an ability to multi-task.
• Must be creative and resourceful.
• Must be creative in training of product knowledge and motivation of daily/weekly objectives.
• Strong interpersonal, organizational, and communication skills.
• Enthusiastic, friendly, positive energy.
• Ability to plan and manage budgets (i.e., Sampling, event, and T&E budgets).
• Ability to work collaboratively & build positive/effective business partnerships.
• Strong financial acumen, with ability to read/analyse business reports, identify business gaps & opportunities as well as report stores & markets performance.
• Strong communication skills.
• Ability to use Microsoft Office Suite.
• Demonstrate patience.
• Ability to provide best-in-class customer service.
• Ability to solve problems and resolve customer concerns.
• Ability to work as a team and build strong relationships with key stakeholders.
• Ability to work with all levels of management in a fast paced, high growth, changing environment.
• Ability to stand for 4 hours or more.
• Ability to work flexible schedule, including night, weekend and/or holiday shifts.

SALARY:

• $60,000 - $63,500 annually

All Applicants:

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