Sr. Customer Service Representative - Louisville, Kentucky, United States
1 week ago

Job summary
We're on the hunt for a dynamic and ingenious Senior Customer Service Representative to be a cornerstone of our merchant success In this pivotal role, you're more than just support; you're a strategic partner, a problem-solver, and a direct contributor to our merchants' Happiness You'll leverage your advanced account management and customer service expertise to provide exceptional training proactive support and build lasting relationships If you thrive on expertly juggling tasks from tracking down product details coordinating with warehouse teams developers all while making our merchants feel valued understood – then this is the role for YOU You're the expert who knows how to get sh*t done and we can't wait for you to join our crew
Qualifications
- 3-5 years of proven experience in a dynamic Customer Service or Account Management role.
- 2-3 years of experience in Logistics Supply Chain E-Commerce or related field highly preferred.
- Bachelor's Degree or equivalent relevant work experience.
Job description
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