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    • Patient Service Representative- Psychiatry - Houston - CLS Health

    CLS Health
    CLS Health Houston

    1 week ago

    Default job background
    Description

    About CLS Health

    We are a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care.

    We're a dynamic team on a mission to provide better healthcare options for Houstonians.

    Job Description

    We are seeking a professional and courteous Patient Service Representative I to join our team.

    As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.

    Responsibilities

    • Greet patients and visitors in a friendly and welcoming manner
    • Verify patient information, including insurance coverage and personal information
    • Collect co-pays and other fees from patients at the time of service
    • Ensure referrals are in the patient's chart before the patient comes in
    • Maintain accurate and up-to-date patient records
    • Count cash box and complete cash reconciliation forms
    • Resolve patient complaints in a professional manner
    • Perform other administrative tasks as needed

    Benefits

    • 401(k) plan with matching
    • Dental Insurance
    • Disability insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Requirements

    • High school diploma or equivalent
    • Experience in a medical office or customer service environment preferred
    • Bilingual Spanish required
    • Experience working in a psychiatry clinic preferred
    • Excellent communication and interpersonal skills
    • Ability to multitask and prioritize effectively
    • Strong attention to detail and accuracy
    • Proficiency in Microsoft Office and other computer applications
    • Knowledge of medical terminology and insurance billing preferred
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