Hotel Front Desk Receptionist - Smithfield - Shri Hotels

    Shri Hotels
    Shri Hotels Smithfield

    1 day ago

    Description

    Hotel Front Desk Receptionist

    We're seeking a positive and professional hotel front desk agent to deliver an exceptional guest experience at Shri Hotels. Key responsibilities include welcoming guests, managing their information, distributing keys and room assignments, and answering general inquiries to ensure excellent stays.


    Main Responsibilities:

    • Welcome guests warmly, check them in, and out ensuring accurate key distribution
    • Communicate with housekeeping for timely room readiness
    • Mitigate customer complaints as needed
    • Manage room bookings in-person online through incoming calls answer queries on available rooms amenities rates special requests rewards programs

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