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Commercial Customer Support Representative - Port Richey - Culligan 37FL
Description
Benefits:
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Job Summary
Culligan Water is seeking an individual experienced in customer service dealing with Commercial accounts. The Commercial Customer Service Representative works directly with our Commercial Division and with customers to discuss quotes, orders, resolve problems, and meet related needs. To be a successful Commercial Customer Service Representative, you should be detail-oriented, organized, multi-task and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and managing customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations/sales team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience in Office setting required
Commercial experience preferred but will train the right person
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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