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    Professional Services - Fresno, United States - Famous Software

    Famous Software
    Famous Software Fresno, United States

    3 weeks ago

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    Description

    Job Description

    Famous Software specializes in the development, support, and the sale of fully-integrated accounting and business management software applications for the produce industry. We are revolutionizing information management in the fresh food supply chain. We use a team approach to software development and customer support. The Professional Services Team interacts directly with our customers.

    This position enables you to use your personal and technical skills to help our customers get the most from their investment in our software. After you receive intensive product training, you will use your strong verbal and presentation skills to provide telephone support, email support, and online assistance utilizing GoToMeeting and state-of-the-art Customer Relationship Management tools. Consulting, stand-up training, and travel opportunities will become available as you gain experience.

    Role and Responsibilities

    • and maintain an in-depth knowledge of all Famous Software products
    • personalized customer support via telephone, email, and the web
    • and use confidential customer information in a CRM system
    • stand-up training in our main office Training Center
    • on-site training at customers' locations
    • consulting services commensurate with your skill level

    Qualifications and Requirements

    • Degree or experience in Accounting, Business, Information Systems, Finance, or Management
    • to communicate effectively at all organizational levels
    • in a fast-paced, team environment where no two days are the same
    • computer skills in a Microsoft Windows environment
    • and efficient problem solving
    • and time management skills
    • for new technologies and attention to detail

    Relocation and Telecommuting

    At this time, Famous Software does not offer relocation packages. Additionally, telecommuting is not an option for this position.

    How to Apply

    If you believe that your skills and experience would make you an effective team member, please email your resume along with cover letter to

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