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    Sr Associate Patient Coordinator - Omaha, United States - Nebraska Medical Center

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    Description

    Senior Associate Patient Coordinator - Diabetes Education Center

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

    Shift:
    First Shift (United States of America)

    Shift:
    Monday - Friday; 8:00am-4:30pm

    Why You Should Consider Joining Us:
    Our shared values reflect who we are and why we're here, including Innovation, Teamwork, Excellence, Accountability, Courage, and Healing.

    • Competitive Benefits: retirement match contribution, PTO accrual, tuition reimbursement
    • Lead the way in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research, and exceptional patient care
    • Recognized by Forbes Magazine as one of America's top employers and the best employer in Nebraska

    Responsibilities Include:

    • Obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals, and other medical organizations
    • Coordinate patient referrals to designated clinical programs and services ensuring timely and accurate appointments
    • Register and schedule patients efficiently and effectively
    • Provide clerical and administrative support to team members

    Required Qualifications:

    • Minimum of one year of experience in healthcare customer service
    • High school diploma or equivalent
    • Demonstrated verbal and written customer relations skills
    • Collaborative and cooperative team player
    • Knowledge of medical terminology
    • Strong analytical, prioritizing, and organizational skills
    • Ability to deliver high-quality customer service

    Preferred Qualifications:

    • Experience in a healthcare environment with knowledge of scheduling or healthcare record collection and registration systems
    • Clinical background in assigned area
    • Associates degree in business, healthcare, or related field
    • Previous experience with Microsoft Office, data entry, and electronic health records programs such as EPIC
    • Currently licensed medical assistant or certified nursing assistant

    Nebraska Medicine is an Equal Opportunity Employer. We value diversity and embrace inclusion in the workplace.


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