Lead Solution Architect, Hybrid - Miami, FL

Only for registered members Miami, FL, United States

1 week ago

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Job summary

We are seeking an experienced Genesys CCaaS Solutions Architect to support design and optimize a cloud contact center voice environment. This role will focus heavily on voice routing call flows integrations and operational stability across a large enterprise environment.

Baptist Health is the region's largest not-for-profit healthcare organization with 12 hospitals over 28 thousand employees four thousand five hundred physicians and two hundred outpatient centers urgent care facilities and physician practices across Miami-Dade Monroe Broward and Palm Beach counties.


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