Engineering Manager - San Francisco, United States - Community Phone Company

Description

Community Phone

Community Phone's simple mission is to make the phone more powerful, one call at a time. Our customers include tens of thousands of small businesses and consumers. They choose us because we are the only reliable and flexible desk phone provider on the market. And because our customer support is unmatched. Magic begins when our customers (literally) plug in their phones – our business customers hit growth milestones and our consumers connect with their family members seamlessly.

As a Y-Combinator graduate, we've achieved product market fit and are growing our team, which is spread across 15 countries and even more time zones.

About the role

As our Engineering Manager , you will be a key leader on our engineering team. For the first 6 months of your tenure, you will be the only engineering manager and report directly to our CEO. You will be responsible for the pacing and quality of our engineering output, as well as the culture within the engineering team. You will also push code yourself.

Our stack

Typescript/Javascript, React, Python/Django

You will...

Work with the CEO, the Head of Product, and the Technical Project Manager to solidify our roadmap

Lead a team of ~10 engineers who are located across the world

Recruit outstanding engineering talent globally

Communicate the vision and direction to your team and keep them energized and inspired to do their best work by setting and achieving ambitious goals

Demonstrate our company values every day - be customer-obsessed, execute with maniacal urgency, maintain an ownership mentality, have a bias towards action, stay efficient and resourceful, and always be kind and transparent with the team

Articulate and influence requirements for how the product, team, or strategy needs to change to unlock faster and more enduring growth

Push code yourself to ensure your ongoing understanding of our codebase

Be evaluated, in the broadest sense by our CEO, by whether you meet your commitments, hire and retain great people, and maintain the energy and morale of those people

You are...

Experienced with 10+ years of engineering experience, with 5+ years in engineering leadership. Ideally, you are a former founder.

Well-versed across the stack from using Typescript to Python

Collaborative and enjoy working with multiple teams

An Excellent Communicator with native or close to-native English skills

Results-driven and enjoy a fast-paced environment. Startup experience is necessary.

Passionate About Learning open to new domains or technology; you're willing to dive into documentation/videos, talk to your teammates, and experiment to become well-versed

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset , we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

visit about us for more info

Salary band: $220-275k OTE % equity.