Golf Shop Attendant - Roanoke - Dormie Network

    Dormie Network
    Dormie Network Roanoke

    12 hours ago

    Description

    Dramatic elevation changes of feet are just part of the challenge of this visually stunning locale. A shot-maker's course, Ballyhack features 150-yard fairways, gouged-out bunkers, and rugged terrain. Don't forget to greet the family of African Boer goats, who live near the 14th green.
    WHAT YOU'LL DO
    As part of the Golf Operations team, your essential functions and responsibilities include, but are not limited to:

    • Promptly assist members and guests with merchandise and booking inquiries.
    • Check in members and guests, assign golf carts, and maintain appropriate logs.
    • Assist members and guests with merchandise questions and purchases.
    • Process transactions and maintain the front counter.
    • Ensure merchandise displays are organized and maintained to presentation standards.
    • Maintain cleanliness and organization of the golf shop.
    • Handle member requests in a courteous, professional, and timely manner.
    • Assist with merchandise inventory as needed.
    • Support other areas of the club as needed to ensure seamless operations.
    • Maintain personal appearance standards and wear assigned uniforms.
    • Adheres to all Dormie Network's policies, procedures and service standards.
    • Work collaboratively with all employees to support an efficient and positive team environment.
    • Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.
    WHO YOU ARE
    • Communicates clearly and professionally, both verbally and in writing.
    • Demonstrates strong interpersonal and customer service skills.
    • Exhibits strong organizational skills with attention to detail.
    • Manages time effectively and balances multiple responsibilities.
    • Applies basic analytical and problem-solving skills.
    • Performs well in a fast-paced and occasionally high-pressure environment.
    • Accurately follows written and verbal instructions.
    • Works independently with minimal supervision.
    • Proficient in Microsoft Office Suite or comparable software.
    • Maintains confidentiality when handling sensitive or proprietary information.
    SUPERVISORY RESPONSIBILITIES
    • None
    EDUCATION AND EXPERIENCE
    • High school diploma or GED preferred.
    • Previous experience in a customer service or hospitality role preferred.
    PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
    • Prolonged periods of standing and walking.
    • Ability to bend, stretch, twist, and turn.
    • Ability to visually inspect merchandise items and member equipment for cleanliness and presentation.
    • Ability to lift and carry up to 50 pounds.
    • Ability to communicate effectively with others.
    REASONABLE ACCOMODATIONS
    Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.
    EQUAL EMPLOYMENT OPPORTUNITY
    Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.

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