Technical Support Desk - Addison

Only for registered members Addison, United States

1 month ago

Default job background
$18 - $20 (USD)

Job Summary

We are hiring a strong Technical Support Specialist who will support internal customers via chat/phone with basic troubleshooting while documenting tickets clearly for escalation when needed.

Responsibilities

  • The successful candidate should have excellent customer care skills with a desire to expand their skills and knowledge within IT.
  • Working in a fast-paced environment you will be required to effectively manage multiple live chats simultaneously with our internal customers while achieving our core metrics for operations and quality.

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