IT Service Desk Specialist - Aurora - Connected Logistics

    Connected Logistics
    Connected Logistics Aurora

    2 days ago

    Description
    Apply
    Description

    Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6.

    The ideal candidate for this position will be responsible for answering questions, analyzing problems, providing technical assistance, support, and advice to end users for hardware, software, and systems-related issues. The support services will be conducted via phone, email, or chat.

    Key Responsibilities

    • Resolves computer software and hardware problems of users and acts as a contact for users having problems using computer software, hardware, and operating systems.
    • Acts as the escalation path to resolve moderate to highly complex technical issues. Specialize in certain aspects of technology to assist the customer base.
    • Provides support for call overflow during peak time or reduced staff during off-peak hours.
    • Responds to trouble tickets to resolve user problems.
    • Provide technical software, hardware, and network problem resolution to the user community by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner
    • Provide one-on-one end-user training as needed; assist Network Technicians.
    • Troubleshoot network printer problems; pass more complex end-user problems on to Network Technicians.
    • Conduct hardware and software inventory, database maintenance, and reporting
    • Maybe required to work across multiple departments such as Desktop Support, Asset Management, Integration, or Knowledge Management as required.
    • Perform related work as required.
    Requirements
    • Must have a current SSBI/T5/TS background check or T3 Suitability pending a suitability background investigation
    • Four (4) years of progressive experience demonstrating the required proficiency.
    • Bachelor's degree and/or equivalent experience.
    • IAT II Certification requirements to meet IAT II, CE requirements (Sec+ plus a computing level certification)
    • CE: Associate (professional preferred) level certification for supported technology as approved by the COR.

    Total Rewards Statement:

    We believe in fairness and clarity throughout our hiring process. The anticipated salary range for this position is $55, $60,000.00 good faith range based on factors such as your experience, geographic location, and any applicable contractual requirements, and may vary slightly.

    Beyond salary, we provide a robust benefits package and encourage ongoing professional development, because your growth and well-being matter to us. We're excited to support you in building a rewarding career with us

    Connected Logistics respects the need for confidentiality for all applicants.

    Connected Logistics offers an excellent benefits package that includes health, dental, vision, life, and disability insurance, a great 401(k) package, and generous Paid Time Off.

    Beyond salary, we provide a robust benefits package and encourage ongoing professional development, because your growth and well-being matter to us. We're excited to support you in building a rewarding career with us

    EQUAL OPPORTUNITY EMPLOYER. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination solely on the basis of a person's race, religious creed, color, national origin, ancestry, physical disability, mental condition (including, but not limited to, cancer related or HIV related), marital status, sex, gender (including sex stereotyping), age, sexual orientation, military status, or any other protected status except where a reasonable, bona fide occupational qualification exists.

    Salary Description

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    · Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · The ideal candidate for ...

    Aurora, CO

    3 days ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    · Description · Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · The ideal ...

    Aurora

    6 days ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    Apply · Description · Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · The i ...

    Aurora, CO

    6 days ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    Apply · Description · Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · The i ...

    Aurora $60,000 - $67,000 (USD)

    6 days ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    · Connected Logistics is looking for an IT Service Desk Specialist (II) professional to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · The ideal candidate for ...

    Aurora $55,000 - $60,000 (USD)

    6 days ago

  • Work in company

    Help Desk Specialist

    Only for registered members

    Position Summary · The IT Help Desk Technician serves as the first point of contact for staff seeking technical assistance with technology systems and applications. This role provides frontline technical support both in person and over the phone, ensuring timely resolution of iss ...

    Aurora

    4 days ago

  • Work in company

    Help Desk Specialist

    Only for registered members

    Position Summary · The IT Help Desk Technician serves as the first point of contact for staff seeking technical assistance with technology systems and applications. This role provides frontline technical support both in person and over the phone, ensuring timely resolution of iss ...

    Aurora

    4 days ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    Connected Logisitics is looking for an IT Service Desk Specialist (II) to provide standardized, on-site Information Technology (IT) services to the Program Executive Office (PEO) Medical Systems (MS) / Chief Information Officer (CIO) J-6. · In this role you will answers questions ...

    Aurora $60,000 - $67,000 (USD) Full time

    1 week ago

  • Work in company

    IT Help Desk/Mobility Specialist

    Only for registered members

    This position provides level one technical support to users experiencing hardware or software issues and serves as the primary conduit for Help Desk calls and tickets in a manner that reflects the company's vision of working as "One Professional Team." · ...

    Aurora, CO

    2 months ago

  • Work in company

    Help Desk Specialist

    Only for registered members

    The IT Help Desk Technician serves as the first point of contact for staff seeking technical assistance with technology systems and applications. · ...

    Aurora, CO

    2 weeks ago

  • Work in company

    IT Help Desk/Mobility Specialist

    Only for registered members

    We offer challenging career opportunities in our focused and dedicated team where you can work and grow with other motivated people. · Provides level one technical support to users experiencing hardware or software issues. · ...

    Aurora

    2 months ago

  • Work in company

    Service Desk Specialist

    Only for registered members

    We are seeking a Level 2 Service Desk Specialist to join our dynamic IT team, supporting a multi-site senior living community environment. · ...

    Denver $80,000 - $85,000 (USD)

    1 month ago

  • Work in company

    Service Desk Specialist

    Only for registered members

    We are seeking a Level 2 Service Desk Specialist to join our dynamic IT team supporting senior living communities. · ...

    Denver $80,000 - $85,000 (USD)

    1 month ago

  • Work in company

    Help Desk Specialist

    Only for registered members

    ***** C2C or supplier resumes are not permitted. ***** · Help Desk Specialist · Job Location: Denver, CO -- please do not apply if you are not CURRENTLY residing in the Denver, CO area · Hybrid -- on-site twice per week after training (10 days per month) · (will train on-site fo ...

    Denver

    1 week ago

  • Work in company

    Help Desk Specialist

    Only for registered members

    · Position: Help Desk Specialist · Company Overview: · The National Western Stock Show (NWSS) is a premier livestock, rodeo, and horse show event that has been held annually since 1906. With roots deeply ingrained in western heritage and culture, the NWSS is dedicated to celebra ...

    Denver, United States

    6 days ago

  • Work in company

    Service Desk Specialist

    Only for registered members

    We are seeking a Level 2 Service Desk Specialist to join our dynamic IT team, supporting a multi-site senior living community environment. This role serves as a key point of contact for internal technical support and will work closely with staff, caregivers, and administrative te ...

    Denver $80,000 - $85,000 (USD) Full time

    1 month ago

  • Work in company

    Front Desk Specialist

    Only for registered members

    +Be the first friendly face guests see and make every visit seamless and memorable. · ...

    Denver, CO

    2 weeks ago

  • Work in company

    IT Service Desk Specialist

    Only for registered members

    We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT support team dedicated to the Radiology Department. In this critical role you will be the primary point of contact for technical support within Radiology ensuring the smoot ...

    Denver

    1 month ago

  • Work in company

    Service Desk Specialist

    Only for registered members

    This position is for a strong Service Desk Technician working in a fully remote environment. · ...

    Denver

    1 month ago

  • Work in company Remote job

    Service Desk Specialist

    Only for registered members

    This position is for a strong Service Desk Technician who will be the frontline support for internal customers nation-wide. · ...

    Denver, CO

    1 month ago

  • Work in company

    Front Desk Specialist

    Only for registered members

    Be the first friendly face guests see and make every visit seamless and memorable. · Denver/Rino | Hourly | Full-Time or Part-Time with weekends required · At Skiptown, Our Core Values Drive Everything We Do: · Pursue Results: We work with purpose and deliver on expectations. · A ...

    Denver $32,000 - $52,000 (USD) per year

    3 days ago

Jobs
>
It service desk specialist
>
Jobs for It service desk specialist in Aurora