Assistant Portfolio Manager - Dallas, United States - ResiHome
Description
Job Description Job Description Why ResiHome? Were not your ordinary leasing and property management company.We were listed one of the Best Property Management Companies in Atlanta by for our value, level of security, and exemplary service.
And with our parent company, RESICAP, we were named one of Atlantas Top Workplaces in 2018 and 2019ResiHome is the property management division of RESICAP, the leading solution for institutional owners of single-family homes.
We're a company known for our innovative, adaptable, and energetic culture and recently ranked #15 on the Entrepreneur 360 list, #3 on Qualified Remodeler's Top 500, and #1 for ACG's fastest-growing company in Georgia.
Excited yet? Join us today and discover the ResiHome differencePosition Purpose:Overseeing property and team management functions in a designated marketThis is a field-based role.
You will be interacting and building relationships with our Residents in the earliest stages and be responsible for ensuring they are delighted with first-class customer service from day 1.
Job Responsibilities:
Handle resident issues/concerns, including maintenance issues, to ensure Resident satisfactionMaximize revenue, minimize expenses, maximize resident experience, and achieve financial goal for homes in the assigned marketResolve past-due balances for assigned ResidentsAchieve the highest level of annual renewals and rent escalation as possibleFollows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent lawsProvide outstanding customer service by attending resident move-in/move-out needs and responding to requests in a professional and timely manner; handling in-field duties as necessaryCoordinating with the compliance team involving HOA/Code enforcement communicationsOther duties as assignedQualificationsMinimum of two (2) years of administrative experience in Property Management or related fieldActive real estate license in the state of placement is preferred.
Ability to deal effectively with diverse situationsProficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, as well as the Google SuitePositive attitude with a commitment to excellence and achieving goalsMust be a team player, reliable and organized.
Must have excellent verbal and written communication skills.
Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by managementThis position is a field based position requiring physical activity including, but not limited to:
Driving long distances, lifting 50+ LBs, climbing ladders, etc.
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