Room Attendant @ Ashland Hills Hotel - Neuman Hotel Group

Description

Job Description

Job Description: Room Attendant

Reports to: Housekeeping Manager

Summary of Position:

As Room Attendant, the primary function is to clean guest rooms, hallways and any other tasks as assigned ensuring the established cleaning and maintenance standards of the Neuman Hotel Group. Must be able to work weekends.

Duties & Responsibilities:

• Transport maids cart from storage closet to assigned area, making sure it is not in the way of guests.
• Use correct cleaning chemicals for designated surfaces, according to directions and OSHA regulations
• Clean assigned guest rooms by priority
• Stay over rooms should never be left unattended with the door open.
• Remove all dirty terry and bed linen and take to the laundry chute.
• Empty all waste baskets and remove trash from room
• Make bed, ensuring bed pads, sheets, blankets and bedspreads are clean and free of stains. Clean bathrooms, ensuring toilet, sink, bath tub/shower and floor are clean, disinfected and free of mildew and hair. Mirror is clean and free of spots and smudges.
• Make sure shower curtain is clean and free of mildew.
• Restock bathroom with established par of towels, glasses and amenities.
• Thoroughly dust furniture, window sills, baseboards, door molding, corners and ceiling. Making sure glass tops are clean and streak free.
• Check inside drawers for debris. Replace missing items (phonebook, Bible, Ways to Happiness and HHA books.
• Restock room with pen, notepad and post card.
• Make sure printed items are present and in good condition (guestbook, TV channel guide and sheets change card.
• Check all lamps and lights for burned out bulbs and replace if needed.
• Vacuum room thoroughly.
• Update room over the telephone and on assignment sheet
• Close door, check to make sure it is secure
• Stock and return housekeeping cart to proper storage
• Perform other duties as assigned by supervisor or manager on duty.

Job Requirements:

• Previous guest service experience preferred , but not required
• Ability to stand, walk, push, pull, bend and squat repeatedly
• Ability to lift up to 40lbs.
• Ability to work all shifts and all days of the week
• Ability to communicate effectively with others
• Ability to use various kinds of equipment safely

Ability to take direction for different people.