Fraud Prevention Specialist - Henderson, United States - TEKsystems

Description

Job Description

TEKsystems has an exciting new opportunity for a customer fraud specialist with a rapidly growing brand management company in Las Vegas. Please apply if you have prior experience in a professional office setting and are looking for your next administrative role

Description:

Customer Fraud Specialist

will support one of their larger customers - audit profiles for signs of fraud and report in the system

not responsible for formal reporting of fraud - will review the profile, do some research in the system to see if there are past notes on a user, indications of fraud like spam photos or inconsistencies in writing, and then submit their findings in the internal system to flag for fraud and removal from site

takes critical thinking and problem solving, as well as using best judgement skills

-utilizing Salesforce to manage cases

M-F 8am-4:30pm

Skills:

admin, reception, troubleshoot, problem solving, technical support, fraud investigation, escalation, call center, customer support, Customer service, Help desk support, Data entry, Troubleshooting

Additional Skills & Qualifications:

MUST

at least 2 years in a professional office setting

strong customer service and communication (both written and verbal)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.