Customer Service Representative - Panama City, United States - CoWorx Staffing

CoWorx Staffing Panama City, United States

1 week ago

Description

CoWorx Staffing is looking for Customer Service Representatives to join a nationwide logistics company in Panama City, FL. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.

These are temporary to hire opportunities starting at $17.00 per hour and requires availability to work up to 45 hours per week

Responsibilities:

Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders

Desired Background/Skills:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
High school diploma or equivalent
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Requires availability to work up to 45 hours per week between the hours of 7am and 7:30pm, Monday through Saturday. Please note that you will not be working from 7am to 7:30pm on a shift, but must have the availability to work between those hours daily.
$17.00 per hour
Temporary to hire

Apply today and contact CoWorx for immediate consideration,

We look forward to working with you

#CB
#NJ2511
#ZIP
#talroo

Interested candidates please reference job code when responding to this ad.

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