Member Service Representative Lender - Daphne, United States - Alabama Credit Union

Description

** Member Service Representative Lender - Daphne**

**Job Category****:** Operations/Service **Requisition Number****:** MEMBE001733 Showing 1 location **Job Details**

**Description**

This position exists to serve our members at the Daphne Branch in Daphne, Alabama. This is a front-line position, and the Member Service Representative-Lender will be responsible for providing members with an outstanding service experience within the framework of the Alabama Credit Union Shared Values.

Duties include assisting members with loan requests with authority to approve loans up to predetermined maximum amount; explaining lending products and services available and making recommendations based on approved loan amount; preparing and closing member loans within established guidelines and procedures; onboarding members, responding to problems, cross-selling products and services, and/or directing members to appropriate resources when necessary; assisting members with their financial transactions, involving paying and receiving cash, IRAs, and other negotiable instruments; and serving as a branch leader in the branch manager's absence. In return, those who hold this role get to work at one of the best places in the world.

If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you cant work in a fast-paced environment with multiple priorities, or if you dont do well with attention to detail jobs, **this may not be the job for you**.

However, if you want the opportunity to provide great service and hone your salesmanship, and thrive on helping people in your workplace and community, **it may be the perfect opportunity to feel good about your career**

Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), superior knowledge of loan products as well superior product knowledge of IRAs, including extensive knowledge of regulations dealing with these products, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community. Other preferred qualifications are one year to three years of similar or related experience in a credit union or bank environment, and advanced knowledge of Spectrum and Teller and Lender Advantage. Bilingual (Spanish) is a plus.

**To apply for the Member Service Representative-Lender position:**

**Interested candidates may apply online no later than August 16, 2021 at the Alabama Credit Union Careers page:** .

**Skills**

**Required**

**Verbal Communication Skills** *Expert* **Computer Skills** *Expert* **Financial Counseling** *Expert* **Leadership** *Expert* **Organization Skills** *Expert* **Ten-Key Calculator** *Expert* **MS Word** *Expert* **Business Writing** *Expert* **Preferred**

**Bilingual (Spanish)** *Expert* **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School or better.

**Experience**

**Preferred**

**1-3 years:** Similar or related experience