Senior Escalations Engineer - New Jersey

MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine deep product knowledge and expertise across multiple domains, polished technical communications, and exceptional acco ...

This highly visible senior level position on a small team requires out of box thinking and technical insight. · ...

Join Datadog's Technical Solutions team and share your technical expertise with customers via multi-channel support and presentations. As a Technical Escalations Manager, you will manage a team of engineers who respond to client requests. · Manage and develop the skills of your t ...

Agoda is looking for a Global Technical Escalation Engineer / Bangkok Based. · We strive to create products and services that make a difference, and work hard to ensure continuous, consistent progress. · ...

The Cloudflare Escalation Engineer is responsible for owning and resolving complex customer escalations. · ...

A leading provider of IT Managed Services in New York City/ Northern New Jersey is looking for a Systems Admin to provide service to its clients in the NYC metro area. · Attending customer support requests and service escalations via phone, email or chat. · Performing server and ...

A leading provider of IT Managed Services in New York City/New Jersey is looking for a Systems Admin to provide service to its clients in the NYC metro area. · ...

As a Manager, Support Engineer at Avoca, you'll lead the team responsible for resolving customer issues across our production systems. · ...

We're looking for a Technical Team Lead to lead a growing support team in a fast-paced SaaS environment.This role blends hands-on technical support with people leadership, ensuring high-quality customer experiences while scaling support operations. · ...

We're hiring a Senior (Level 3) Engineer to step into a true technical leadership role within a fast-paced MSP environment. · This is for someone who can own complex escalations, mentor junior engineers, and confidently manage modern infrastructure across multiple client environm ...

We are seeking an experienced Customer Success Escalations Manager to lead our internal escalation team. This role is crucial in ensuring that our customers receive exceptional support while also driving process improvements to enhance scalability and efficiency.This is a high-im ...

Provide network and application support / monitoring for mission critical 24/7 systems. · ...

We are seeking an experienced Customer Success Escalations Manager to lead our internal escalation team. This role is crucial in ensuring that our customers receive exceptional support while also driving process improvements to enhance scalability and efficiency. ...

We are seeking a Qualified Elevator Inspector (QEI) to support our on-going and future transportation/infrastructure projects. · ...

We are looking for qualified Helpdesk Associate to join our frontline support teams.The ideal candidate is someone who's organized, dependable, and comfortable working within structured workflows to resolve client issues over the phone using remote tools. · Respond to and resolve ...

This is a Desktop Support Engineer role with strong experience in installing and configuring Windows 11. · Troubleshooting skills include OS incompatibility, driver issues, application installation/slowness issues on Windows 11. · Also experienced in troubleshooting Laptop and De ...

A Desktop Support Engineer with strong experience in installing and configuring Windows 11 is required. · Troubleshoot and provide solutions for critical and escalated on Windows 11. · Sound experience in troubleshooting and fixing Laptop and Desktop issues including such as OS i ...

A leading FinTech is hiring a Lead Client Engineer to join their growing Support function. This is a senior, hands-on engineering role ideal for someone who enjoys deep technical problem-solving while working closely with sophisticated financial services clients. · ...

We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their career. · ...

We are supporting their search for an experienced Lead Hardware Operations Engineer to play a hands-on role in deploying, supporting, and maintaining high-performance server and network environments that operate 24/7. · Install deploy and support server and network hardware in a ...

We are a growing IT services organization delivering secure, scalable and reliable technology solutions to small and mid-sized businesses.Our clients depend on us to keep their environments stable protected and efficient —and we take that responsibility seriously. · ...