Business Consultant, Change Management - Remote
1 month ago

Job summary
We are the premier provider of contact center technologies with a proven consulting methodology that delivers measurable value realization. We're seeking a Senior Change Management Consultant to advise customers with enterprise software in a contact center environment on the creation of their change management plans, activities, and materials to drive adoption of new contact center applications, process optimizations, and ways of working.You will serve as an expert advisor and facilitator—helping the customer's change management lead pave the way for their leaders, operational teams, contact center agents, and supervisors to understand and buy into what is changing and how to successfully adopt new ways of working.
Job description
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