- Open, update, and manage work orders from start to finish-through completion, invoicing, and close-out
- Communicate with customers on service needs, timing, approvals, and next steps (phone, text/email as applicable)
- Build and present repair estimates/quotes and obtain approvals as needed
- Enter technician notes, labor time, and parts on work orders; review for accuracy and route for approval before finalizing
- Support technicians by helping ensure needed parts are available and following up on shortages/expedites
- Coordinate equipment logistics, including pick-up/drop-off and transportation between customer sites and the dealership
- Maintain service records and customer/equipment profiles (hours, equipment details, and service history)
- Help maintain service resources (manuals, bulletins, files) and assist with specialty tool tracking
- Support time posting review and basic time reporting accuracy
- Help track shop supplies/accessories and prepare replacement orders as needed
- Maintain a safe, orderly, customer-ready service counter and work area
- Other duties as assigned
- Work orders are accurate, complete, and moving-no surprises at invoicing
- Customers feel informed and taken care of (clear updates and follow-through)
- Technicians stay productive because jobs, parts, and approvals are lined up
- The service department stays organized, efficient, and customer-ready
- Strong customer service and communication skills (in-person, phone, written)
- High attention to detail and comfort working in a fast-paced environment
- Ability to prioritize and manage multiple work orders and customer needs at once
- Basic computer skills and willingness to learn dealership/service software
- Experience as a Service Writer/Service Advisor or in a service department (automotive, diesel, ag, or heavy equipment)
- Familiarity with parts/service workflows, estimating, invoicing, and time posting
- Experience coordinating transportation/logistics for equipment
- Shop and service-counter environment typical of an equipment dealership
- Standing/walking at the service counter and working around shop activity
- Occasional assistance coordinating loading/unloading and equipment movement (as needed)
- Great company culture with team meals, monthly lunches, and annual celebrations
- Affordable single or family health insurance plans with employer contribution
- Health savings account with $1,750 annual employer contribution
- Dental and vision insurance, 100% paid by employer
- Life insurance, short-term disability, and long-term disability, 100% paid by employer
- Employee Assistance Program (EAP), 100% paid by employer
- Earn up to $900 per year through optional Wellness Program
- Additional optional benefits including hospital indemnity, accident plan, and critical illness
- Retirement plan: 401(k) with employer contributions (no employee match required)
- Incentive and bonus program
- Time off: paid holidays and annual leave
- Employee referral program and years-of-service recognition
- Structured career development and opportunities for advancement
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Service Writer Join the Team That Helps Customers Win · Location:Holt, Michigan ONSITE ROLE · Company: Southeastern Equipment Co. · Job Type: Full-Time | Exempt · Start Date: Accepting Applications Now · Effective Date:Hiring immediately 1-3 weeks · About The Role · Do you thrive ...
Holt $40,000 - $65,000 (USD)1 week ago
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Do you thrive in a fast-paced environment where no two days are the same? Are you passionate about helping people and making sure things run smoothly? · ...
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We are seeking a knowledgeable and customer-focused Automotive Service Writer to join our dynamic team. The ideal candidate will serve as the vital link between customers and our service technicians, ensuring clear communication of vehicle issues. · Greet customers promptly and p ...
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Benefits: · 401(k) · Dental insurance · Employee discounts · Health insurance · Savings bank · Training & development · Graff Automotive Okemos is seeking a full time Service Writer: · What we Offer: · Competitive pay · Weekly salary · Five day work week · A hands on management t ...
Okemos $45,000 - $75,000 (USD)1 week ago
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Benefits: · 401(k) · Dental insurance · Employee discounts · Health insurance · Savings bank · Training & development · Graff Automotive Okemos is seeking a full time Service Writer: · What we Offer: · Competitive pay · Weekly salary · Five day work week · A hands on management t ...
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We offer NO WEEKENDS · Job Overview: · We are looking to add a highly motivated and customer-oriented Service Advisor to our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service ...
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The Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, busines ...
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+Job summary · These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. · +The Auto Care Center is a rewarding place to work with opportunities for advanced associ ...
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DTMB Agency Services is seeking a Technical Writer to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the Michigan Department of Agriculture and Rural Development (MDARD). · ...
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+ Job Title: · Technical Writer · This individual will work with the MDARD Bureau Services Manager and be provided with the opportunity to establish best practices for the ongoing efforts to review and address non-compliance to ADA WCAG2.1 AA standards and applicable department p ...
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Develops and maintains user and technical documentation for Application Teams.Provides expertise on technical concepts of applications due to a broad understanding of the applications. · ...
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Technical Writer 3, Location: Lansing, MI (ONSITE with Hybrid), Duration: 12+ months
Only for registered members
+ DTMB Agency Services is seeking a Technical Writer to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the Michigan Department of Agriculture and Rural Development (MDARD).+ · ++• Develops user and technical d ...
Lansing1 month ago
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Accessibility Technical Writer job in Lansing MI with Innosoul inc at DTMB Agency Services supporting MDARD reviewing and updating documents for ADA WCAG2.1AA compliance training program staff on best practices leading efforts to complete updates working closely with web administ ...
Lansing1 month ago
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DTMB Agency Services is seeking a Technical Writer to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the Michigan Department of Agriculture and Rural Development (MDARD). · ...
Lansing1 month ago
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This position will develop and maintain user and technical documentation for Application Teams. Develops on-line source documentation as appropriate. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. · Develop ...
Lansing1 month ago
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+We are seeking a Technical Writer to support our client's initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance. · +Develops and maintains user and technical documentation and project process documentation for Application Teams. · Pro ...
Lansing1 month ago
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DTMB Agency Services is seeking a Technical Writer to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the Michigan Department of Agriculture and Rural Development (MDARD). · ...
Lansing1 month ago
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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Cleo Consulting Inc., is seeking the following position: Technical Writer 3 to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1 ...
Lansing1 month ago
Service Writer - Michigan - MICHIGAN IMPLEMENT, Inc.
Description
Service Writer - Michigan, NDLeading Edge Equipment is hiring a detail-oriented, customer-focused Service Writer to join our team at our Michigan, North Dakota location. In this role, you'll be the key connection between customers, technicians, and the service manager-keeping schedules on track, work orders accurate, and customers informed.
Reports to: Service Manager
What you'll do
Required
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Service Writer
Only for registered members Holt
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Service Writer
Only for registered members Holt, MI
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Automotive Service Writer
Only for registered members Lansing, MI
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Experienced service writer
Only for registered members Okemos
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Experienced service writer
Only for registered members Okemos, MI
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Automotive Service Writer
Only for registered members Owosso, MI
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Automotive Service Writer/Advisor
Only for registered members Owosso, MI
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Auto Care Center Service Writer
Only for registered members Charlotte
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Auto Care Center Service Writer
Only for registered members Owosso
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Auto Care Center Service Writer
Only for registered members Owosso
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Technical Writer 3
Only for registered members Lansing
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Technical Writer 3
Only for registered members Lansing
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Technical Writer
Only for registered members Lansing
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Technical Writer
Only for registered members Lansing
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Technical Writer 3, Location: Lansing, MI (ONSITE with Hybrid), Duration: 12+ months
Only for registered members Lansing
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Accessibility Technical Writer
Only for registered members Lansing
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Technical Writer
Only for registered members Lansing
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Technical Writer
Only for registered members Lansing
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ADA WCAG 2.1AA Compliance Technical Writer
Only for registered members Lansing
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Sr Technical Writer
Only for registered members Lansing
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Technical Writer
Only for registered members Lansing