Technology Analyst - Chicago
15 hours ago
Job description
Overview
Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.
Foley & Lardner LLP's Chicago office is currently looking for a Technology Analyst to join our team The Analyst will use troubleshooting skills to aid in the operational support of law firm technologies. The right candidate will regularly interact with attorneys and business professionals within the Chicago office and are responsible for client service and support. They will also be responsible for maintaining and supporting department and firm-wide goals, which are focused heavily on providing the best technical customer service in the legal industry.
Responsibilities
- Day-to-day support for the technology environment
- Performs routine maintenance and repair of computers, printers, and peripherals
- Sets up and configures AV equipment in support of scheduled meetings
- Installs software, hardware, and other equipment
- Updates service records and help desk tickets
- Tests and documents solutions in the help desk knowledge-base
- Administers telephone and voice-mail systems including adds, moves, and changes
- Racks network servers and UPS components as needed
- Responds to written and verbal requests for technical advice and support
- Documentation duties may include how-to and training materials, daily status reports, architecture and design diagrams and more
- Participation in regular team meetings to review action plans, issues, customer service topics, and project activities
- Occasional travel to other Foley offices may be required (less than 5-10%)
- This position may require occasional after-hours work to be performed
Qualifications
- High School Diploma or equivalent required
- Prior experience supporting technology for end users working in a network environment strongly preferred
- Prior experience setting up computers, printers, and installing and configuring software preferred
- Prior exposure to a help desk ticketing system, virus containment, and occasional interactions with third party service providers are desirable
- Technical certifications, such as HDI Desktop Support Technician, A+, Net+, Security+, Microsoft Desktop Support Technician preferred
- Prior law firm experience preferred #LI-Onsite
In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. Chicago - $63,900 to $89,400
Similar jobs
We are looking for a Technology Analyst to join our team. The right candidate will regularly interact with attorneys and business professionals within the Chicago office and be responsible for client service and support. · Responsibilities include day-to-day support for the tech ...
1 week ago
· The job opportunity is related to the applicant's profile with one of our client. The role is that of a Technology Analyst in Java/Spring/Hibernate/micro services/Angular JS. · ...
1 week ago
Foley & Lardner LLP is a great place to work because of what we do and how we do it. · We have over 2,300 people who are #HappyatFoley, · and we think you will be too.In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. · ...
1 week ago
Foley & Lardner LLP is a great place to work because of what we do and how we do it. · The right candidate will regularly interact with attorneys and business professionals within the Chicago office and are responsible for client service and support. · We have over 2,300 people w ...
1 week ago
Foley & Lardner LLP is a great place to work because of what we do and how we do it. · Day-to-day support for the technology environment · Performs routine maintenance and repair of computers, printers, and peripherals · ...
1 week ago
Foley & Lardner LLP is a great place to work because of what we do and how we do it. · ...
1 week ago
We are seeking a highly motivated and detail-oriented Technology Analyst to join our technology and business operations team. · ...
1 week ago
· Summary · The Library Technology Analyst (LTA) participates in the Library and Research Services' (LRS) Digital Technology projects at all stages, from initial conception, planning, and implementation; support and refinement; and monitoring and reporting on usage. The LTA work ...
1 day ago
The Library Technology Analyst participates in the Library and Research Services' Digital Technology projects at all stages. · Participate in project management efforts with library technology. · Maintain and update Research Monitor to track resource usage. · Analyze statistics a ...
1 week ago
The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. · ...
3 weeks ago
The Library Technology Analyst (LTA) participates in the Library and Research Services' (LRS) Digital Technology projects at all stages, · Participate in project management efforts with library technology including piloting and onboarding new technologies and features of research ...
1 week ago
The Technology Support Analyst will deliver high-quality technical support for the firm's desktop hardware and software systems. · Deliver high quality technical support for the firm's desktop hardware and software systems. · Identify troubleshoot analyze resolve user technical i ...
1 month ago
We are seeking a Junior Information Technology Analyst to support day-to-day IT operations in our downtown Chicago office. · ...
1 month ago
h2bJob summary/b/h2pAs a website covering multiple mediums with millions of enthusiastic people, Entertainment Fuse seeks experienced writers with deep interest in mobile technology./p/p<h2Qualifications/h2/ul/liStrong command of English language/li/liCan be personable and articu ...
1 week ago
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. · As an Enterprise Technology Analyst you will partner with regi ...
1 week ago
The Application Support Analyst provides technical and business support for internal users. · ...
1 month ago
The Technology Support Analyst will deliver high quality technical support for the firm's desktop hardware and software systems ensuring exceptional service to end users. · This position requires flexibility in work hours including the ability to work evenings and weekends up to ...
1 month ago
We are seeking a Junior Information Technology Analyst to support day-to-day IT operations in our downtown Chicago office. · Provide Tier 1–2 technical support for employees across Windows and macOS environments · Maintain and manage hardware and software inventories, including a ...
1 month ago
The Library Technology Analyst participates in the Library and Research Services' Digital Technology projects from inception to implementation. Collaborates with vendors to implement new features of research web sites and promotes those at the firm. Provides technical support whe ...
1 week ago
The Technology Support Analyst will deliver high quality technical support for the firm's desktop hardware and software systems. · ...
3 days ago