Vendor Governance Support Specialist - Orlando, United States - US Tech Solutions
Description
/Comment:The Vendor Support Specialist will work in a dynamic, collaborative environment and handle confidential data.
It requires a desire to learn, the ability to build and maintain relationships and acquire a deep understanding of the vendor management space.
A successful candidate will be highly analytical, collaborative, and able to work effectively at various levels of the organization.
The Vendor Support Specialist will work with area leaders to drive specific efforts to completion, track status, communicate and ensure on-time delivery.
Deliverables to include Vendor Engagement Portal (VEP), Third Party Enablement (3PE), Third Party Office (3PO), Forecast Engineering Management Analytics (FEMA), and Supplier Partnerships & Ops Technology (SPOT FKA VMO) related workflows and enhancements, database transfer, and any additional leadership requests.
Document ways of working and other information to help establish new processes
Assist leaders by reporting and escalating issues in a timely manner
Hold key stakeholders accountable for deliverables
Liaise with team members and cross-functional partners at all levels of the organization
Influence and direct work of others with or without formal authority
Responsibilities:
Support Technology Project and Program Governance Program
Research and report on project management practices, services, impacts to data quality, consistency and overall value to the company
Document and report on existing practices with Technology teams to stay abreast of existing practices and challenges with compliance
Review and analyze projects and programs. Draft and help implement recommended improvements to process and procedures for projects.
Participate in policy creation and management. Analyze potential impacts of policy choices under consideration.
Participate in project review processes to verify projects and teams are in line with standard, policies and best practices
Identify and document potential gaps in policies, procedures, and project governance solutions
Provide Project Management Process Support
Review campaigns for alignment with internal policies and external regulations
Educate teams on existing best practices and standards
Support Project Managers with reviews and analysis of project data
Review requests for enhancements to project management standards
Support on demand requests and shifting organizational priorities
Work closely with technology leadership to understand needs/challenges, assess potential impacts, and assist with compliance
Basic Qualifications:
Basic knowledge/experience in relevant technologies, such as:
2+ years project and product management experience
Excellent written and verbal communication skills for internal and external communication
Solid organizational skills and ability to juggle and prioritize projects and tasks
Strong attention to detail
Team player that works cooperatively and effectively with others to set goals, resolve problems, and make decisions
Comfortable communicating with partners at all levels
Flexible to change while able to manage and support multiple efforts concurrently
Proactive and demonstrates strong initiative to manage day-to-day workflow with minimal supervision
Ability to work under pressure and meet tight deadlines
Comfortable working both virtually and in-person when needed
Preferred Qualifications
Individuals should be agile focused and can take on scrum activities associated with the development of the products in running grooming, planning, standup and alignment sessions.
Smartsheet experience preferred will help showcase all the product work in the apps enhancement space.
Dashboarding experience in PowerBI would be a plus
Comfortable utilizing My Jira
Ability to influence stakeholders
Experience managing technical projects
Product Management
Required Education
BA or equivalent
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