Workplace Receptionist - Chicago, United States - Aditi Consulting

Description

Summary:
Reception serves as the first point of contact for employees, visitors, and vendors.

Responsibilities:

• Greet, direct, and sign-in office visitors.
• Develop strong relationships with office employees and leadership.
• Proactively communicate office updates to employees.
• Manage the building visitor log for both internal and external visitors.
• Handle incoming and outgoing mail and packages.
• Collaborate with the Chicago Workplace Site Manager and Client's Physical Security, Health, and Safety team to maintain site security and safety.
• Report security and safety issues and assist with inspections, evacuation, and safety training.
• Manage inventory, issuance, and tracking of temporary access badges.
• Create access badges for new employees and maintain an accurate badge log.
• Conduct periodic badge audits for the office.
• Coordinate with building property management to update employee access lists.
• Obtain CPR, AED, and First Aid certification (training provided).
• Participate in office safety drills and emergency preparedness.
• Work closely with the Chicago Workplace Site Manager on administrative tasks.
• Assist with inventory management and office supply ordering.
• Support employee productivity by directing them to internal resources and tools.
• Assist Site Manager with event setups and conference room bookings.
• Prepare conference rooms for meetings, both in-person and virtual.
• Provide assistance on Workplace projects as time allows.
• Support on-site vendors with access and assistance.
• Maintain the appearance and organization of the lobby and office space.
• Conduct research projects as needed.

Qualifications and Skills:

• Working knowledge of Mac OSX.
• Experience in hospitality, customer service, or employee experience preferred.
• Strong attention to detail required.
• Ability to multi-task and pivot quickly in a fast-paced environment.
• Strong organizational and time management skills.
• Must have a high level of professionalism with a strong customer focus.
• Excellent verbal and written communication skills.
• Proficiency with G Suite.
• Strong social skills and a positive attitude.
• Outstanding organizational and problem-solving skills.
• First Aid and CPR certifications from an accredited provider (e.g., Red Cross, AHA).

Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, experience, location and end client requirements).

Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.