- Maintain broad knowledge of client products and services
- Keep records of customer interactions and transactions
- Listen attentively to customer needs and concerns; demonstrate empathy
- Accurately take phone orders
- Data entry of faxed, emailed and phone in orders for production
- Coordinate between sales and production to meet customer deadlines
- Notify customers of expected delivery date and time
- Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution
- Assisting sales staff with expediting orders and communications with the production floor
- Answer the telephone and direct callers to appropriate departments
- Greet customers in a courteous, friendly, and professional manner
- Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of the job.
- A minimum of 1 year previous customer service experience
- Strong organizational and listening skills
- Ability to work independently and prioritize work with deadlines
- Must be able to communicate effectively and conduct themselves professionally, with excellent written and verbal communications
- Able to read and perform mathematical calculations, and write measurements in number fractions at a high school education level
- Ability to read, interpret and understand drawings and specifications
- Computer experience a must and typing of numbers with accuracy
- Previous customer service experience in glass industry preferred
- Personal desktop computers, fax machine, copy machine, calculator, writing instruments, telephone, and various printers.
- Issued safety equipment
-
Customer Service Rep
3 weeks ago
Riverview Bancorp Battle Ground, United States** Customer Service Rep - Teller PT (Battle Ground Branch)** · **Job Category****:** Retail Banking **Requisition Number****:** CUSTO001925 Showing 1 location **Job Details** · **Description** · **The position is part time, 20.5 hours a week, Monday through Saturday availabili ...
-
Customer Service Rep
2 weeks ago
Oldcastle BuildingEnvelope Battle Ground, United StatesEssential Duties And Responsibilities · - - Maintain broad knowledge of client products and services · ```{=html} · ``` - - Keep records of customer interactions and transactions · ```{=html} · ``` - - Listen attentively to customer needs and concerns; demonstrate empathy · ```{= ...
-
Patient Service Rep-gender Health
2 weeks ago
MaineHealth Portland, United States**Position Summary** · The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor pat ...
-
20 Per Hour- Inbound Customer Service Rep 1
1 week ago
Spectrum Portland, United StatesSpectrum Mobile is actively hiring Call Center Reps. Our team works out of a newly renovated call center with sit-stand stations, upgraded breakrooms, a game room, and more. Starting a career with Spectrum means joining a team committed to growing and developing talent from withi ...
-
Customer Service Rep
3 weeks ago
Riverview Bancorp Vancouver, United States** Customer Service Rep - Teller PT (Vancouver Main Branch)** · **Job Category****:** Retail Banking **Requisition Number****:** CUSTO001930 Showing 1 location **Job Details** · **Description** · **The position is part time, Monday through Friday 12:30pm to closing, with one S ...
-
Customer Service Rep
2 weeks ago
Riverview Bancorp Vancouver, United States** Customer Service Rep - Teller PT (Orchards Branch)** · **Job Category****:** Retail Banking **Requisition Number****:** CUSTO001906 Showing 1 location **Job Details** · **Description** · **The position is part time, 20 hours a week, with a day off mid-week, and required Sat ...
-
Customer Service Rep
1 week ago
Elwood Staffing Portland, United StatesCustomer Service Rep · We are looking for a dedicated and versatile individual to join our team as a Customer Service Representative. This role is not strictly an office position; the ideal candidate will also assist in the warehouse as needed, especially during the initial train ...
-
Technical Service Rep
1 week ago
Rain For Rent Portland, United StatesAs a Technical Service Rep you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs. Duties i Operations Manager, Technical ...
-
Sales and Service Rep
2 days ago
Clean Harbors Clackamas, United States Full timeSales and Service Rep (Hourly) · Thermo Fluids in Portland, OR is looking for a Class B Route Driver (known internally as a Sales and Service Representative) to join their safety conscious team In this position, you will be responsible for operating a Class B box truck to provide ...
-
Customer Service Rep
1 week ago
Domino's Pizza LLC St Helens, United StatesCompany Description · Our company focus on pushing people to there max potential and working together efficiently as a team to get the job done while still having fun · Job Description · Customer service reps are responsible for making pizzas, helping customers, handing out or ...
-
Customer Service Rep
2 weeks ago
TEKsystems Vancouver, United States Contract to RegularA premium Stroller, Baby Seat, and Baby Gear company based out of Vancouver, Washington is looking to add Customer Service Representatives to their Call Center team in a long term capacity. · This position is Monday - Friday paying $18/hr - $21/hr · Description: · Answer customer ...
-
Customer Service Rep
3 weeks ago
Ibas Portland, United States**Customer Service Rep / Junior Broker - Long Lake Insurance** · Category: · Province: Imperial, Saskatchewan · Position: Customer Service Rep / Junior Broker · Deadline: August 15, 2021 · Posted: August 3, 2021 **Job Description / Duties** · If you are an individual who is ...
-
Customer Service Rep
2 weeks ago
TEKsystems Vancouver, United StatesJob Description · Job DescriptionA premium Stroller, Baby Seat, and Baby Gear company based out of Vancouver, Washington is looking to add Customer Service Representatives to their Call Center team in a long term capacity. · This position is Monday - Friday paying $18/hr - $21/hr ...
-
Customer Service Rep
3 weeks ago
Signature Graphics Portland, United States**Customer Service Rep (CSR)** · **Job Title** · Customer Service Representative (CSR) **Job Description** · Summary · Signature Graphics is a locally-owned, full-service heatset and coldset commercial printer with direct mail advertising and graphic design businesses located ...
-
Event Services Rep
1 week ago
Fern Exposition Services, LLC Portland, United StatesLive events are back, and we are busier than ever Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there's a major convention center and event venue, we're there. With experience ...
-
Technical Service Rep
1 week ago
Rain for Rent Portland, United StatesWhat we do: · Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liqu ...
-
Sales and Service Rep
1 week ago
Clean Harbors Clackamas, United StatesJob Description · Sales and Service Rep (Hourly) · Thermo Fluids in Portland, OR is looking for a Class B Route Driver (known internally as a Sales and Service Representative) to join their safety conscious team In this position, you will be responsible for operating a Class B bo ...
-
Sales and Service Rep
1 week ago
Clean Harbors Portland, United StatesSales and Service Rep (Hourly) · Thermo Fluids · in · Portland, OR · is looking for a · Class B Route Driver · (known internally as a Sales and Service Representative) to join their safety conscious team In this position, you will be responsible for operating a Class B box ...
-
Customer Service Rep
1 week ago
Spectrum Vancouver, United States Full timeJob description · IF INTERESTED PLEASE APPLY TO OUR WEBSITE; · SPECTRUM is recruiting Customer Service Representatives with a pay rate of $20.00/hour We also offer an additional shift differential of $0.75/hour for shifts starting after 11:00am · YOU WILL WORK 100% OF THE TIME A ...
-
Customer Service Rep
1 week ago
TBA Vancouver, United States Full timeTHEN WE NEED YOU · 18-35 Enthusiastic People Wanted Now Start Immediately · $1500 per week to start · +++ Bonuses; Paid Vacations offered · No Experience necessary... · We train and continue ongoing with promotions available. · Over the age of 18? · Available Full-Time? · Availa ...
Customer Service Rep - Battle Ground, United States - Oldcastle BuildingEnvelope
Description
Essential Duties And ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.
Skills, Knowledge and Ability Requirements
To be considered for the Customer Service position, the following conditions must be met:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
