Associate Governmental Program Analyst - Sacramento, United States - State of California

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    Description
    Job Description and Duties


    The mission of the Property Owner Advocate (POA) is to assist individuals, businesses, and local government who have been unable to resolve their unclaimed property issue in a timely manner.

    The Advocate works with the constituents to use all administrative remedies available to resolve all inquiries received.


    Under direction provided by the POA Staff Services Manager I for the Unclaimed Property Division (UPD), the Associate Governmental Program Analyst (AGPA) performs complex technical analytical assignments related to program evaluation and planning of the POA Unit.

    The AGPA continually provides consultative services to management and staff, and works with the public in the role of a Claimant Advocate ensuring claimants receive timely, professional assistance in bringing difficult, complex claim issues to an accurate and fair resolution.

    The AGPA serves as the subject-matter expert who has demonstrated possession of intellectual abilities to succeed in a variety of general staff services settings.

    The AGPA also processes unclaimed property accounts by verifying pertinent claimant information, and works in accordance with the Unclaimed Property Law, Government Code, Probate Code, Civil Code, Code of Civil Procedures, the California Code of Regulations, and UPD Policies.

    This position may be exended or become permanent.

    For more information, view JOB #1936 at the following link

    You will find additional information about the job in the Duty Statement.

    Working Conditions


    Required Hours:

    • Monday - Friday, 8:00 a.m. - 5:00 p.m.
    Free Parking

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.



    • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
    Additional Documents


    • Job Application Package Checklist
    • Duty Statement
    Position Details


    Job Code #:
    JC-428498


    Position #(s):

    Working Title:

    ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

    Classification:

    ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
    $5, $7,114.00

    # of Positions:

    1


    Work Location:
    Sacramento County


    Telework:
    In Office


    Job Type:
    12 Month Limited Term - Full Time


    Facility:
    Unclaimed Property Division

    Department Information


    Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California.

    To ensure your application is received, candidates are encouraged to submit package online.


    If you are using education experience to meet the minimum qualifications of this classification, please attach a copy of your unofficial transcripts or degree.

    Special Requirements

    Special Instructions:
    Please include a cover letter. The cover letter must include a salutation to the appropriate person/dept, consist of three paragraphs, and a sign off.

    The candidate should include how their previous experience has prepared him/her for a position in the Property Owner Advocate Unit.

    Application Instructions


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 5/7/2024

    Who May Apply


    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

    SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply


    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

    Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

    If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    State Controller's Office

    Attn:
    Human Resources Office - CB

    300 Capitol Mall 3rd Floor, Ste 300

    Sacramento, CA 95814

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    State Controller's Office

    Human Resources Office - CB

    300 Capitol Mall 3rd Floor, Ste 300

    Sacramento, CA 95814

    Application must be received in HR, postmarked or submitted online, by final date.

    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application.

    Applicants who do not submit the required items timely may not be considered for this job:


    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Other -In addition to your application, you are required to submit a cover letter, please see the special requirements section or visit for more details.


    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

    The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


    • Demonstrate a high degree of initiative and analytical ability.
    • Ability to work independently or as part of a team.
    • Ability to deal with multiple tasks, changing priorities and coordinate concurrent assignments efficiently and independently.
    • Ability to provide customer service utilizing effective and professional communication.
    • Must be dependable, punctual, and flexible to work under demanding conditions.
    • Proficient typing and word processing. Strong experience with MS Office Suite (Outlook, Word, Access), with moderate to advanced experience in Microsoft Excel.
    • Ability to work quickly and accurately under pressure.
    Benefits

    Benefit information can be found on the CalHR website and the CalPERS website.

    Contact Information

    The Hiring Unit Contact is available to answer questions regarding the position or application process.


    Hiring Unit Contact:
    Elisa Wong

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

    You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.


    EEO Contact:
    SCO EEO Officer


    California Relay Service:
    TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer


    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place.

    Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.